Global Head Of Growth, Clients And Future Business
CurrentI have rejoined this world leading design practice in a future-focused role that connects strategy, operations, marketing and business development to drive growth, and business performance that deliver long-term value for clients. In addition to being responsible for client centricity and revenue growth through expansion into new markets, new services, and future clients, the role also drives transformation by combining advisory services such as strategy, research, sustainability, experience design, technology and data skills into the design process to directly benefit client and project outcomes as well as operational efficiency. I sit on the Operations Executive and report to the Board, responsible for some real business transformation outcomes such as new 3 year business planning process, new client account management, purpose and values aligmnent to winning work, strategic partnerships for market entry, new pitching tools, restructure of maketing function, international growth plans (30% year on year increase) , increasing bid converison (from 30 to 60%), thought leadership, marketing strategies/initiatives, future services offerings, digital strategies and implementation of new platforms such as CRM and AI.I am truly loving the challenge - it’s so wonderful to be part of an aspirational design practice to fulfill my passion for strategy, social value and innovation.