Control Systems Support Specialist
Current• Collaborating with multi-disciplinary teams to actively troubleshoot PLC, controls, andHMI/SCADA issues affecting airport baggage systems worldwide.• Training new team members in PLC and controls troubleshooting strategies and issuedocumentation standards.• Owns and manages multiple cases ensuring a resolution within contracted time limits.• Executes on-call duties addressing customer needs in a professional and timely manner.• Performing upgrades to in-production systems to improve functionality based on customerrequests.