Nika Baćac Email & Phone Number

Kingston Upon Thames, England, United Kingdom

Epsom, England, United Kingdom

- Delivering personalised guidance and support to students navigating mental health and wellbeing challenges while actively triaging. This involved conducting confidential one-to-one appointments on an ongoing basis, both face-to-face, over the phone, and via Microsoft Teams.- Identifying and managing risks concerning student mental health; identifying student needs and addressing those according to urgency and priority. Escalating and developing safety plans where needed.- Supporting students to develop strategies and techniques to self-manage their mental health and overall wellbeing.- Managing a caseload and the team inbox.Collaborating with internal and external services to support student wellbeing, which included organising wellbeing-related events and activities. - Creation of the staff handbook through own initiative, which incorporated all of the known processes within the team, as well as helped identify areas for improvement.

Epsom, England, United Kingdom

- Providing 1-1 and group advice to students for academic issues, help and support for wellbeing related issues, both face to face, over the phone, and via Microsoft Teams - with surveys showing 91% student satisfaction- Advocating for students to the university when appropriate, in non-legal matters such as academic, wellbeing or disability-related issues- Logging all interactions with students and regularly updating cases within the case manager- Knowledge of policies and procedures to provide students with up-to-date, relevant advice- Being the first point of call for A&W; contributing to operational planning by identifying trends and patterns, planning projects and events, reviewing the success of A&W to make recommendations on improving the service

Southampton, England, United Kingdom

- Managing multiple e2e website and app projects; monitoring overall progress and use of resources, initiating corrective action where necessary- Monitoring the projects KPI’s, timeline and finances; managing the production of the required deliverables on time and within budget- Daily communication with the clients and members of different internal teams- Creation of detailed reports for supervisors and clients- Monitoring and reporting risks

Colchester, England, United Kingdom

- Along education on my MSc Psychology course, I was working in a rehabilitation centre for women with personality disorders, autism spectrum disorders, and/or eating disorders (Elysium Healthcare)- Observing, monitoring, recording, and reporting patients' conditions- Timely intervention- Promoting positive mental, physical, and nutritional health with patients- Personal care including food, personal hygiene and overall reassurance, comfort and safety- Assisting with clinical duties as well as personal care, including food, personal hygiene, overall reassurance, comfort and safety

Croatia

- Leading e2e master website creation projects- Handling new briefs - cost and timeline creation- KPI tracking- Communication with clients and 3rd party services- Agile project coordination - applying scrum/kanban methodology- Mentoring

Pula

- Overseeing timelines- Creating detailed delegation lists- Onboarding newcomers- Day-to-day communication with specialists and clients

Pula, Croatia

- Content implementation via CMS- Cooperation with specialists; creation of tasks for developers, designers, video designers, QA.- Leading website localisation projects- Detailed reporting to supervisors

Pula

- Supporting and encouraging children with autism spectrum disorder in their schoolwork. Motivating and encouraging them to communicate. Helping the pupils to understand instructions and engage in social activities, outings, and sports events.- Establishing constructive relationships with students and interacting with them according to individual needs.- Contributing to the effective creation and implementation of the individual education/behaviour support plan by collaborating with the educational psychologist and other school staff and by supporting learning, independence, and student experience.- Participating in training and other learning activities and performance development. Attending regular faculty meetings as required. Establishing positive working relationships with parents.

Postgraduate Degree, Low Intensity Cognitive Behavioural Interventions For Common Mental Health Problems

Master'S Degree, Psychology, 1:1 (First Class With Distinction)

Bachelor'S Degree, Informatics