Katherine L. Email & Phone Number

Sydney, New South Wales, Australia

Key responsibilities• Manage a suite of early careers programs, including graduate, traineeship and Aboriginal employment programs. • Advocate, promote and communicate to enhance program visibility to secure buy-in and participation. • Oversee program operations from budget, execution, performance management to closure. • Build and maintain relationships across government to foster collaboration to achieve program outcomes. • Facilitate the department's program evaluation, informing policies and strategies. • Produce high-impact reports for government authorities, meeting whole- of -government reporting obligations. • Support initiatives to enhance organisational culture and promote leadership growth. Achievements• Doubled program participation rate within three months through improved operational efficiency and targeted engagement.• Enhanced visibility and perception of early careers programs through targeted communication and engagement.• Consistently met all reporting targets and significantly improved data quality.

Darwin, Australia

Background Procurement NT is a business unit within the Northern Territory Government(NTG), responsible for enhancing the procurement capability of NTG staff. As the central source for procurement strategy and policy, the unit guides and shapes procurement practices across the whole NTG.Key responsibilities• Engage stakeholders to identify training needs and develop comprehensive training programs. • Lead digital transformation and manage multiple online systems. • Monitor, evaluate and report program performance for continuous improvement. • Implement communication strategies to increase program awareness and boost student engagement.• Procure and manage contracts of training services, ensuring contractual compliance and service delivery. • Key liaison for cross government projects.Achievements • Implemented Jira Services Management for streamlined student query handling. • Transitioned the entire learning management process to an online platform for enhanced user experience. • Upskilled over 200 NTG employees through procurement training programs annually. • Automated monthly training reporting, eliminating administrative tasks.

Darwin, Australia

Background Migration NT is a business unit within the NTG, serves as the authoritative entity, sponsoring and nominating overseas workers to migrate to the Northern Territory(NT). The unit owns the NT immigration policy and programs, contributing to the region’s economic growth and skill development.Key responsibilities• Built and maintained relationships with diverse stakeholders through engagement initiatives. • Key liaison for cross government projects. • Owned communications, marketing, and events across domestic and international platforms. • Advocated for NT-specific migration programs through submissions, and crafted tailored policies. • Evaluated programs and procedures. • Researched on migration legislation and policy updates, ensuring compliance. • Assessed and made decisions on state nomination applications. Achievements • Led the ‘Territory Jobs Hub' project, assisting 209 employers and 2823 job seekers during the COVID-19 pandemic. • Developed and delivered the inaugural five-year marketing strategy.• Selected as the official translator for the Chief Minister of the NT’s, facilitating high-impact overseas trips. • Initiated the Digital Worker Attraction Campaign, engaging over half a million audience. • Evaluated the NT General Skilled Migration (GSM) Program, advising improvement recommendations. • Processed over 500 state nomination applications within two months, meeting annual targets. • Designed a new stream of nomination policy, expanding the sources of skilled migrants.

Darwin, Australia

Background CPA Australia is one of the world’s largest professional accounting bodies, representing Certified Practising Accountants. It provides education, training, and support for its members who are accounting professionals. Key responsibilities• Built and maintained relationships with members across the NT.• Provided high-level customer service and member experience. • Designed and delivered continuing professional development (CPD) events. • Collaborated the Business Development team to drive membership growth and engagement. • Supported cross department projects and initiatives.Achievement • Exceeded member growth and engagement target, achieving growth in event attendance by over 150%. • Achieved the team with the highest member satisfaction rating across CPA Australia.

Sydney, Australia

Background William Enterprise Trading is a private business specialising in the import and export of steel products. It extends its services to a range of steel-related solutions, including powder coating and customisation of fences. Key responsibilities• Managed the business services, including HR, marketing, governance, and office administration.• Built and maintained relationships with key stakeholders, including Government agencies, industry authorities and service suppliers.• Developed and implemented operational policies and procedures to enhance workflow and productivity.• Ensured compliance with regulatory requirements and industry standards.• Identified opportunities for cost savings and operational improvements. • Processed payroll, generating various compliance reports. Achievement • Initiated and implemented a quality and warranty system, leading to securing large-scale projects.• Settled a business insurance claim, secured over $50,000 in compensation. • Initiated a costs audit, saving over $30,000 in FY14/15.

Chengdu, Sichuan, China

Xinhua News Agency is the official press agency of the People's Republic of China. Xinhua is the most influential media organization in China. Xinhua is a ministry-level institution subordinate to the Chinese central government. Provided professional interpretation and translation services to the launch of province wide bilingual newspaper (English & Chinese) in Sichuan Province.During my tenure, I translated daily news and interpreted at various conferences and interviews.

Master'S Degree (Double Degree), International Business & Marketing, Outstanding Academic Achievement

Activities and Societies: • RARE Student of International Business Discipline • Peer Mentor of the Business School Remote and Rural.

Graduate Diploma Of Australia Migration Law And Practice, Migration Law

Passed Migration Capstone Assessment from College of Law (Pass rate 12.97%)

Bachelor Of Arts (B.A.), English Language And Literature, General, 85

Activities and Societies: Vice President at Student Sports Club

Exchange Student To Taiwan, English Language And Literature, General, 85

Activities and Societies: Promote academic exchange between Taiwan and Mainland China as an exchange student.