Nikelle Carter Email & Phone Number

New Haven, Connecticut, United States

• Monitor and revise program policies and procedures in coordination with the Chief Programing Officer• Collaborate directly with CEO, CFO, COO, and Quality control team to advance the organization. • Provide crisis intervention to clients living with trauma, mental illness, and/or substance abuse issues• Support staff in providing referral/access to treatment and recovery-oriented care for mental health and substance abuse• Ensure implementation of evidence-based practices such as trauma informed care and motivational interviewing• Oversee that short term counseling services are provided to shelter resident(s) per contract requirements• Supervise the performance of mental health, substance abuse and other risk assessments in accordance with program standards• Track shelter census and turn over to ensure each shelter is operating at capacity• Facilitate agency meetings, case conferencing, and team building workshops• Supervise, orient and train shelter staff to ensure that job responsibilities are being performed in a quality manner• Monitor (45) caseloads consistently and directly supervise (7) full time staff.• Facilitate professional development for staff, including advocate for training needs to HR/QA/CPO• Oversee data entry in Electronic Client Record and HMIS to ensure integrity of data

Hamden, Conneticut

 Direct supervision to recreation counselors and interns to ensure effective therapeutic practices Develop and implement individualized goals and objectives, as specified in treatment plans Provide community resources to clients to enhance their quality of life beyond our services Conduct assessments and progress notes to ensure improvement of treatment provided Execute and facilitate individualized group sessions to meet client’s therapeutic needs Participate in departmental meetings, in-services, training, workshops, and conference to further my professional skills  Provide effective crisis intervention solutions from both agency and client aspects Collaborate on team-oriented tasks and projects to meet department goals

Hamden, Conneticut

 Directed supervision, care, and rehabilitative services to adolescents in a therapeutic community Implemented resident activities and services, as specified in individual treatment plans  Participated with counseling staff to ensure basic safety, security, and a drug-free environment for the resident population and program environment Assumed responsibility for specialty areas and administrative duties Monitored the behavior management system and noted progress and related records clients  Provided crisis intervention and implemented de-escalation tactics Supervised children and supplied them with daily living skills

Hamden, Conneticut

 Implemented teachers’ lesson plans for students Completed daily reports and evaluations to communicate any pertinent information resulting from the days’ events. Maintained classroom control and discipline.

New Haven, Conneticut

 Implemented LEAP curriculum, reading and educational activities and rehabilitative services to adolescent residents in a therapeutic community. Provided cultural and social development activities for youth Assisted and guided children through school subjects during the academic year. Plan and implement mentoring and leadership opportunities for Senior Counselors.

Master’S Degree, Recreation And Leisure, W/ Focus In Therapeutic Recreation

Bachelor’S Degree, Recreation And Leisure, W/ Focus In Community Recreation