Used Agile methodology for the software development and used JIRA for task assignment, bug tracking and fixture.Provided high-level support for Python-based applications, addressing escalated customer inquiries and issues.Developed the functionality for communicating between the modules mostly involved in VIEW and CONTROLLERsection of MVC pattern.Provide L3 support by analyzing, troubleshooting, and resolving complex issues.Trained and mentored junior support staff on Python troubleshooting techniques and best practices.Resolved complex technical issues related to Python applications, achieving a reduction in average resolution time.Analyze and troubleshoot application issues, developing tools and solutions that enhance business continuity and minimize operational disruptions.Collaborate with development teams to identify, diagnose, and resolve issues within Python applications and integrate new features.Create and update technical documentation and knowledge base articles to facilitate better understanding and support for Python-related issues.Perform code reviews and assist in refactoring Python code to improve maintainability and performance.

Designed and developed various modules of the application with J2EE design architecture, Spring MVC architecture using IOC, AOP conceptsDeveloped and maintained web applications using Java and Python, focusing on user requirements and business needs.Collaborated with cross-functional teams to design and implement scalable solutions, ensuring alignment with business objectives.Assisted in the deployment and configuration of applications in production environments, ensuring smooth transitions and minimal downtime.Assisted in the deployment and configuration of Python-based applications and tools, ensuring proper functionality and integration.Diagnosed and resolved complex technical issues, including bugs and system errors, providing detailed reports and solutions.Provided training and guidance to junior support staff on Python scripting and best practices.Interacted with UI team in developing GUI using HTML5, JavaScript, JSP, AJAX, JSON, and CSS3

Involved in Agile SCRUM development process was used for the product life cycle management. Created Use Case, wrote design approach documents, development, implementations, support, for functional security modules like Self Registration, Change Password, Approve Failed Registrations, and Update Others Profile on a weekly basis.Developed Spring Framework based Restful Web services for handling and persisting of requests and Spring MVC for returning response to presentation tier.Designed and Developed complex UI screens using Spring MVC, AJAX, GWT, JQuery, JQuery-EasyUI, JSP, CSS3, HTML5 and JavaScript. Used Apache Kafka as streaming service to publish messages from the current application as well as consume messages from other applications.Implemented Struts 2.x framework in the application. Responsible for configuration and integration of Spring 4, Struts 2.x and Hibernate 4.3.x.Involved in design and development of RESTful (JAX-RS) web services for other applications to communicate and tested web services using SOAP UI and REST Client.Designed and developed Controllers, Action Mappings, Interceptors, Forms and View pages for management of policy claims using Struts2.x framework.Developed Web services to allow communication between applications through SOAP over HTTP using Apache.Implemented Persistence layer using Hibernate 4.3.x to interact with the MySQL database.

Involved in requirement analysis and participated in the design of the application using UML and OO Analysis Designand Development. Implemented MVC web frameworks for the web applications using JSP/Servlet/Tag libraries that were designedusing JSP. Used SQL, PL/SQL and Stored Procedures for Oracle back-end database. Involved in configuring the database to Oracle9i. Involved in developing a branded portal using the administration tool on web Sphere Application server. Used JDBC to configure files to access the database. Developed and tested Java Server Pages (JSP). Developed reusable AJAX components for web-tier. Developed customized JSP tags for project. Developed reusable DHTML components for enhanced user interaction. Monitored/Improved the performance and behavior of web applications. Extensively used and configured Open-Source technologies in the project.