Nikhil Kumar Email & Phone Number

New Delhi, Delhi, India

• Responsibilities:
• Spearheaded a team of account managers, collaborating with cross-functional teams to deliver exceptional client support.
• Oversaw key client accounts, fostering and maintaining robust relationships while surpassing revenue targets.
• Performed comprehensive research and analysis to devise and present tailored proposals and pricing strategies to clients.
• Served as the primary point of contact for clients, guaranteeing timely resolution of issues and fulfillment… Show more Responsibilities:
• Served as the primary point of contact for clients, guaranteeing timely resolution of issues and fulfillment of their needs.

New Delhi Area, India

• Manage client accounts and projects from start to finish, providing actionable recommendations to support key business objectives.
• Exceed client expectations and ensure successful execution of customized quantitative studies, including project costing, questionnaire design, project management, analysis, and report writing
• Successfully manage multiple projects simultaneously, proactively anticipating and overcoming challenges while coordinating project task activities with internal… Show more
• Successfully manage multiple projects simultaneously, proactively anticipating and overcoming challenges while coordinating project task activities with internal support/operations teams
• Assist in developing strong and captivating proposals to meet client needs, based on short research briefs and/or elaborate RFPs
• Design questionnaires/focus group screeners/interview guides to meet specific client objectives and synthesize primary and secondary research findings into actionable insights

New Delhi Area, India

New Delhi Area, India

• Designation: Account Executive /Acting Team Lead Role:
• Dealing with End client and expanding and leveraging client relationships with focus on creating opportunities and developing incremental company profit through understanding of client objectives.
• Consultation during the sales process; estimate follow-up by phone; participation in sales calls and meetings; understanding pipeline of existing opportunities; effective investigating and up-selling and assuring.
• Consultation during the sales process; estimate follow-up by phone; participation in sales calls and meetings; understanding pipeline of existing opportunities; effective investigating and up-selling and assuring.
• Provide leadership and guidance as an internal and external consultant regarding instantly products and services; project feasibility and execution; and leveraging their experience as a means to expand client.
• Focusing on building a better team by empowering the team member with all the relevant skills and Trades of the Job by mentoring them.

New Delhi Area, India

• Designation: Associate Account Executive / Panel Consultant (2nd Sept ’2013--14th April 2015)Role:
• Provide pre-sales support by responding in a consultative manner to client questions regarding products, pricing and solutions.
• Prepare proposals across all product sets including feasibility and pricing. Deliver quotes to clients.
• Reach out to Clients that will possibly become our partners in meeting all completes needed from end client. Leverage the internal pricing tool to… Show more Designation: Associate Account Executive / Panel Consultant.
• Reach out to Clients that will possibly become our partners in meeting all completes needed from end client. Leverage the internal pricing tool to maximize win rate and profitability.
• Engage in knowledge sharing including product pricing and feasibility and coordination across internal functions (sales, delivery, etc.).

Noida Area, India

Strategy & Tactical implementation of SEM, Social Media, SEO, Affiliate, Retargeting, Personalization, Media buys, CRM, Mobile, Website Strategy and eCommerceDeveloping programs and material to trigger customers' purchase intent

India

Performed aviation market study for increasing PAX in Italy and promoting ViaMilano productsSuccessfully assisted in formulating and drafting proposal presentation Malpensa Airport representationResponsible for research and identification of RFP’s all across the globe for PR coverage and representation.Performed initial feasibility analysis from sources.

Patna Area, India

Summer Internship: Improving MIS Feasibility, Data Utilization, and Service DeliveryProject 1: Increasing MIS Feasibility & Data Utilization1. Cross-referenced MIS-MPR data with field visit sample data to identify ambiguities.2. Interviewed stakeholders to understand data integrity and comprehension challenges.3. Compared data with global standards using.

Pgd- Global Business Operations, International Business

Bachelor Of Technology (B.Tech.), Computer Science