Nikhil Kumar

Nikhil Kumar Email and Phone Number

Technical Support Specialist @ Idemeum
Boston, MA, US
Nikhil Kumar's Location
Greater Boston, United States
About Nikhil Kumar

Currently pursuing MSCS at Clark University, I am a dedicated professional with a proven track record. As an Associate, I contributed significantly to a leading SRE team, where I excelled in handling complex analytical and problem-solving scenarios. My expertise extends to Azure and various Cloud tools, showcasing my proficiency in cloud computing. Holding a Bachelor of Engineering (BE) with a focus on Information Science and Engineering from Ramaiah Institute of Technology, I bring a strong foundation in the field. My technical skills include cloud architecture, DevOps, system reliability, and advanced problem-solving, enabling me to thrive in dynamic technical environments.

Nikhil Kumar's Current Company Details
Idemeum

Idemeum

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Technical Support Specialist
Boston, MA, US
Nikhil Kumar Work Experience Details
  • Idemeum
    Technical Support Specialist
    Idemeum
    Boston, Ma, Us
  • Clark University
    Masters Student
    Clark University Aug 2023 - Present
    Worcester, Massachusetts, United States
  • Hitachi Vantara
    Associate
    Hitachi Vantara Jul 2021 - Sep 2023
    Pune, Maharashtra, India
    -Collaborated in System Reliability Engineering, specializing in Microsoft Azure, Azure DevOps, Jfrog, Aviatirx, Openshift, Confluent, and various cloud-based tools with increase in 15% system performance and reliability.-Streamlined service requests, leading to a 15% increase in the efficiency of incident resolution.-Implemented UiPath-based Robotic Process Automation (RPA), achieving a 20% reduction in manual scripting efforts for production project reports.-Revamped Jira and Jira… Show more -Collaborated in System Reliability Engineering, specializing in Microsoft Azure, Azure DevOps, Jfrog, Aviatirx, Openshift, Confluent, and various cloud-based tools with increase in 15% system performance and reliability.-Streamlined service requests, leading to a 15% increase in the efficiency of incident resolution.-Implemented UiPath-based Robotic Process Automation (RPA), achieving a 20% reduction in manual scripting efforts for production project reports.-Revamped Jira and Jira Automation, yielding a 30% increase in task management efficiency through enhanced access control. Show less
  • Tata Consultancy Services
    Associate
    Tata Consultancy Services Mar 2021 - Jun 2021
    Bengaluru, Karnataka, India
    Engaged training in coding technical software using Java, delivering efficient results and addressing challenges effectively.

Nikhil Kumar Education Details

Frequently Asked Questions about Nikhil Kumar

What company does Nikhil Kumar work for?

Nikhil Kumar works for Idemeum

What is Nikhil Kumar's role at the current company?

Nikhil Kumar's current role is Technical Support Specialist.

What schools did Nikhil Kumar attend?

Nikhil Kumar attended Clark University, Ramaiah Institute Of Technology, Delhi Public School Patna, Don Bosco School.

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