Aftersales- Operations- Middle East And Africa
CurrentI. Manage a diverse team in After-Sales division fostering a collaborative, high performing team environment.II. Deliver strategic improvements and augment process standards to maximize efficiency and profitability.III. Develop and implement robust planning procedures for major deliverables in revenue, quality, and productivity standards.IV. Manage projects vital to organization capabilities, efficiency, and sustainability.V. Implement data-driven decision-making processes to optimize resource allocation and improve departmental efficiency.VI. Control inventory levels, optimizing parts availability and reducing excess inventory costs.VII. Manage warehouse budget, labor, equipment, technology, and expenses.VIII Implement order strategies to meet customer demand, customer satisfaction and reduce back orders.IX. Review supplier performances and look at opportunities to improve processes to achieve adequate parts supply.X. Analyze gaps in supply chain affecting First order fill, Months of stock, parts availability, lead time and delayed delivery.XI. Strategize to achieve business plan for parts distribution in Middle East & Africa , present results and provide insights to enable expansion and revenue. XII Drive constant Continuous Improvement at all levels and set standards that brings organization to the top.
