• Led sales department with a can-do attitude and high monthly sales• Identized and maximized sales opportunities, and increased customer retention rates• Trained new sales professionals and provided coaching as needed to maintaincompany sales success• Utilized the customer relationship management system to track sales activities

• Maintained a safe environment by monitoring and controlling building equipment and systems• Brought forth the knowledge and skills to handle crisis situations in an organized and effective manner• Patrolled stadium interior and exterior to ensure safety and compliance with laws• Informed any violators of policies and procedures

• Provided relevant information and suggestions regarding Whirlpool appliance purchases• Led training efforts of sales associates at partner organizations(Home Depot, Lowes & Best Buy)• Educated clients about home appliances to strengthen the name of Whirlpool appliances• Worked to maintain continuous learning regarding Whirlpool appliances while remaining current with industry improvements

• Utilized solid sales competencies and knowledge of best practices• Effectively utilized knowledge of inventory control and management• Managed vendor relations with Lowes management to ensure appropriate quantities of products were present•Utilized product knowledge from workshops and training sessions to create training materials for Lowes sales associates

• Answered phone calls and provided callers with pertinent information and assistance• Worked to assist internal departments by handling all customer interactions for company including email, phone and fax interactions• Developed a strong working knowledge of products and offerings• Remained positive and hopeful even in stressful situations