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Nikhil Samuel Email & Phone Number

Mid-Market Customer Account Manager II at Nextiva
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
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Current company
Role
Mid-Market Customer Account Manager II
Location
Bengaluru, Karnataka, India
Company size

Who is Nikhil Samuel? Overview

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Quick answer

Nikhil Samuel is listed as Mid-Market Customer Account Manager II at Nextiva, a company with 1710 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Nikhil Samuel.

Nikhil Samuel previously worked as Customer Account Manager at Nextiva and Customer Success / Project Manager at Kapture Cx. Nikhil Samuel holds Bachelor Of Business Management, Finance from University Of Mysore.

Company email context

Email format at Nextiva

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Nextiva

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Profile bio

About Nikhil Samuel

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong strategic planner with multi-tasking ability, Client advocacy and revenuegrowth. Specializing in enhancing customer delight and fostering long-term client relationships through organizational efficiency and success.

Listed skills include Microsoft Office, Microsoft Excel, Microsoft Word, and Business Development.

Current workplace

Nikhil Samuel's current company

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Nextiva
Nextiva
Mid-Market Customer Account Manager II
Bengaluru, KA, IN
Website
Employees
1710
AeroLeads page
6 roles

Nikhil Samuel work experience

A career timeline built from the work history available for this profile.

Mid-Market Customer Account Manager Ii

Bengaluru, KA, IN

Customer Account Manager

Current

Bengaluru, Karnataka, India

Apr 2024 - Present

Customer Success / Project Manager

Bengaluru, Karnataka, India

Overseeing the seamless onboarding and subscription journey for high-value enterprise accounts, across diverse verticals such as E-commerce and Banking. The focus is on optimizing product adoption and utilizing the Kapture CX suite to align solutions with unique business requirements, ultimately maximizing ARR through process improvements and proactive.

Dec 2022 - Apr 2024

Asst Manager, Cep

Bengaluru Area, India

Demonstrated exceptional customer service, Fostered repeat business and addressed concerns with a friendly approach. Planned and executed 300+ webinars, spearheaded lead-gen campaigns, and facilitated brand awareness programs and workshops for strategic clients, fostering ongoing engagement and identifying potential opportunities. Mentored team members.

Jun 2019 - Dec 2022

Operations Coordinator

Bengaluru Area, India

Generated matrices and reports for higher management, assessing team efficiency and performance. Designed custom scorecards for Technical Assistance, RMA, Web Chat, and RMA teams. Formulated graphical presentations to analyze and boost employee productivity. Prepared QBR reports and presentations to highlight key points. Managed Knowledge Base articles and.

Dec 2013 - Jan 2019

Transaction Process Associate

Unisys India

Bangalore

May 2011 - Dec 2013
Team & coworkers

Colleagues at Nextiva

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2 education records

Nikhil Samuel education

FAQ

Frequently asked questions about Nikhil Samuel

Quick answers generated from the profile data available on this page.

What company does Nikhil Samuel work for?

Nikhil Samuel works for Nextiva.

What is Nikhil Samuel's role at Nextiva?

Nikhil Samuel is listed as Mid-Market Customer Account Manager II at Nextiva.

Where is Nikhil Samuel based?

Nikhil Samuel is based in Bengaluru, Karnataka, India while working with Nextiva.

What companies has Nikhil Samuel worked for?

Nikhil Samuel has worked for Nextiva, Kapture Cx, Nfaktor Solutions Private Limited, Fortinet, and Unisys India.

Who are Nikhil Samuel's colleagues at Nextiva?

Nikhil Samuel's colleagues at Nextiva include Matt Merhulik, Alexandra Doan, Melissa Najera, Jesse Hoffman, and Jonathan Moore.

How can I contact Nikhil Samuel?

You can use AeroLeads to view verified contact signals for Nikhil Samuel at Nextiva, including work email, phone, and LinkedIn data when available.

What schools did Nikhil Samuel attend?

Nikhil Samuel holds Bachelor Of Business Management, Finance from University Of Mysore.

What skills is Nikhil Samuel known for?

Nikhil Samuel is listed with skills including Microsoft Office, Microsoft Excel, Microsoft Word, and Business Development.

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