Nikhil Shetty Email & Phone Number

A passionate and customer-obsessed product leader, I’m currently shaping the future of enterprise AI solutions like Amazon Q Business and Amazon Kendra. Over the past decade, I’ve developed expertise at the intersection of AI and enterprise needs, leveraging my background in product management and engineering to deliver impactful solutions.My Amazon Web Services journey: At AWS, I specialize in building GenAI-powered search and conversational products that empower enterprise customers to create advanced search experiences and deploy digital assistants to enhance employee productivity. From identifying key customer pain points to delivering scalable features that generate millions in revenue, I’ve consistently driven meaningful business outcomes. These include: Launching Amazon Q Business: Recognizing the challenges enterprises face when building GenAI-powered digital assistants, I led the end-to-end development and launch of Amazon Q Business, a managed AI assistant. ---> This initiative simplified deployment for over 1,000 enterprises and generated millions in annual revenue.Repositioning Amazon Kendra for RAG Use Cases: To address the growing demand for Retrieval Augmented Generation (RAG) systems, I introduced a new retrieval API for Amazon Kendra. -->This feature unlocked powerful Q&A chatbot capabilities, driving a 125% YoY revenue growth ($XXM) and expanding Kendra’s market reach.My Cloud Observability Experience:Before joining AWS, I honed my product management skills at VMware, where I led observability for VMware Cloud on AWS — a cloud service adapted from an on-premise solution. I aligned multiple business units around a unified observability roadmap, resulting in a 40% increase in proactive detection and resolution of customer issues.My Engineering Foundations:My career began at Eaton Corporation as a Senior Engineer, where I developed a strong foundation in design and innovation. My contributions led to securing a patent for hydro-mechanical transmissions, which opened up a $30M ARR market for the company.Beyond Work:I’m based in Seattle, where I enjoy outdoor activities like kayaking during the summer. I’ve recently picked up pickleball and racquetball and enjoy the challenge of learning these sports.Let’s Connect!I’m passionate about leveraging technology to transform businesses and improve productivity. Whether you’re facing a product challenge, exploring an innovation opportunity, or simply interested in discussing the latest AI trends, I’d love to connect!

Listed skills include C++, Matlab, Microsoft Office, Programming, and 2 others.