Nikhil Dhingra Email & Phone Number

--- Passionate for tech, people, business & self-driven ---Effective leader and tech enthusiast with over 9+ years of experience in IT sector with expertise in French.Strong capabilities in providing bilingual technical support - French. Great presentation skills with ability to communicate basic and complex business-driven analytics to diverse audiences. As a foreign language resource, I take pride in ensuring that my language skill is a strong match for all parties. Also, I possess a high level of communication skills with internal and external stakeholders and I am resilient, a problem solver, always at the forefront when it comes to new technologies, project challenges etc. CORE COMPETENCES:• Specialization: IT Service Desk Support- French, ITIL, Active Directory, VPN, SQL, Linux, Windows, Mac OS, O365, SharePoint, Outlook, Zendesk, JIRA, AWS.• Project Management Tools: JIRA, Slack, SharePoint, Excel, ERP- Zendesk, ServiceNow.* Databases and Technologies Known: Linux , SQL, AWS S3, EC2 instances. ITIL, Active Directory, Microsoft exchange, O365, MS outlook, ServiceNow, OKTA, MSFT Teams, VPN, RDS, P1/P2 Bridge, Linux, SQL, MySQL Database ,Software issues, Windows & Mac OS, C language etc.• Behavioral: Strong Communication skills, fast learner, thrives in fast pace environment, self driven, leadership skills.

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  Senior Product Support Consultant - French

  Adobe

  Jan 2022 - Present - India