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Nikhil Kumar Email & Phone Number

Escalation Process Specialist at Amazon
Location: Dubai, United Arab Emirates 5 work roles 2 schools
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Current company
Role
Escalation Process Specialist
Location
Dubai, United Arab Emirates
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Nikhil Kumar is listed as Escalation Process Specialist at Amazon, a with 734811 employees, based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Nikhil Kumar.

Nikhil Kumar previously worked as Account Manager - AMPS at Amazon and Head of Ecommerce at Suhail Bahwan Group (Holding) Llc. Nikhil Kumar holds Bachelor Of Computer Science (Bsc-Cs), Computer Science from Thakur College Of Science And Commerce.

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About Nikhil Kumar

Nikhil Kumar holds a Bachelor’s Degree in Computer Science from Mumbai University, India. He is an enthusiastic individual with good working knowledge in Java, SQL, NetBeans, VB.Net, ASP.NET among other programming knowledge.An enterprising individual, Nikhil has experience in Managing and Sustaining Electronics, Telecommunication, Fashion, Electronics, Beauty. Cosmetics & FMCG sales across GCC, UK & Europe.Nikhil’s key skills include product valuation, market research on eCommerce product, create premium listings on major GCC eCommerce platforms, specialist in tracking eCommerce market trend and price fluctuations, well versed with Amazon Marketing Services and pricing bracket of all the eCommerce websites in MEA, UK & Europe

Listed skills include Java, Html, C++, C, and 15 others.

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Amazon
Amazon
Escalation Process Specialist
Dubai, AE
Website
Employees
734811
AeroLeads page
5 roles

Nikhil Kumar work experience

A career timeline built from the work history available for this profile.

Escalation Process Specialist

Dubai, Ae

Account Manager - Amps

Current

Dubai, United Arab Emirates

Jul 2023 - Present

Head Of Ecommerce

Dubai, United Arab Emirates

Suhail Bahwan Group is a multibillion-dollar corporate enterprise with over 30 companies & over 7000 employees in the Sultanate of Oman & across the Gulf Region. They had a vision to enter the eCommerce vertical, especially in the Beauty & Skin Care category & it is currently under development.Responsibilities• Manage a team of eCom Specialists, Category Managers, Marketing Manager & Logistic Manager.• Lead all the Technical & Operational processes & challenges to create a Multi-Brand Website.• Lead the Category team to on-board all the Regional as well as International Beauty & Cosmetic Brands.• Coordinate with multiple Design & Development Teams across USA & UK to handle the designing & development of the website along with creating a Brand Identity.• Coordinate with Logistic Teams to create SOPs for First Mile, Storage as well as Last Mile shipments.• Reporting directly to the Founders on various Sales, Operations & Online Activities.• Overseeing & approving Rolling Order Forecast (ROF) for all the Brands.• Currently working with Multiple companies to add AI & Machine Learning to our website.• Understand & develop sources of traffic (& the factors that influence it): digital marketing - email campaigns, SEO, affiliates, social media, & offline marketing.• Currently working on a Digital Marketing campaign (Performance Marketing) with multiple 3rd party agencies to create a Digital presence for our Brand.• Tracking Top Keywords using SEMrush, Helium10 & Amazon Keyword Tool Dominator to identify the pulse of various Online Demographics & modify/create Digital Ad campaigns accordingly.• Currently working with Knowlarity Team to create a automated WhatsApp chat bot.• Extensively working on Digital Marketing tools like HubSpot Marketing, Slack, Mailchimp, Hootsuite etc.• Parallelly working on creating an Amazon VC & Noon Retail account for our Exclusive Brands.• Create Financial Reports based on sales, revenue & expense to get realistic forecast.

Oct 2021 - Jul 2023

Regional Ecommerce Manager

Dubai, United Arab Emirates

Blue Ocean Global is one of the Leading Master Distributors based in Middle East with Operational presence in MEA, UK, Germany, India. Blue Ocean’s activities include regional distribution of Electronics /Home Appliance brands like Stanley Black+Decker DeWalt, Gigaset, Motorola, Cosatto, Russell Hobbs, Hoover, BaByliss, Electrolux, Kenwood, Blueair, Aeris, Daewoo, Honeywell and many more. Blue Ocean also has regional distribution rights for FMCG & Fashion brands like Godrej, Rasasi, Mother’s Recipe, Whole Earth, Marico & many more.Responsibilities• Manage a team of eCommerce Specialists & Supply chain for all Major Brands on leading E-commerce portals like Amazon.ae & SA, Amazon.co.uk, Noon.com, Landmark Lifestyle, Babyshop.com, Jumia.com, Carrefour Now, Sharaf DG Online, Mumzworld.com etc• Reporting directly to the CSO on various Sales, Operations & Online Activities.• Manage the Social Media Team, for approvals of copy & content to be posted on all the social media handles• Meet & surpass the monthly Sales Target & earn maximum profit margins for the organization.• Create Rolling Order Forecast (ROF) for all Major Brands• Reviewing stock sell-in & sell-out based on the ROF & rectify the forecast half yearly• Create Sell-in & Sell-out based reports for each brand to identify white space, niche space & analyzing customer demographics &purchasing behavior to monitor trends & future sales growth.• Liaise with all the Brand for Marketing Budget & Promotions• Prepare & execute planning calendar for each season, promotions & mailer campaigns.• Understand & develop sources of traffic (& the factors that influence it): digital marketing - email campaigns, SEO, affiliates, social media & offline marketing.• Use Amazon Marketing Service (AMS) to generate more traffic & drive sales on both Amazon.ae & Amazon.co.uk.• Create Reports & Analysis based on Amazon Retail Analytics for Amazon Vendor Central.• Create Financial Reports based on sales.

Aug 2018 - Oct 2021

Ecommerce Specialist & Web Developer

Dubai

Promate Technologies FZCO Promate Technologies is a leading electronic and computing DMS (Design and Manufacturing Service) with extensive experience in product development and vertically integrated capabilities. With over 1,500 products in its portfolio Promate is a market leader in mobility accessories, IT peripherals, photography enhancements, digital gadgets and consumer electronics.Responsibilities• Manage back-end portal for leading E-commerce portals like souq.com, noon.com, Landmark Lifestyle, carrefour now, Wadi.com, LetsTango.com, Awok.com, Ourshopee.com, Dubizar.com, Menakart.com, SouqPlace.com and SouqNashmi.com.• Manage and Test Promate Official Website, List and embed new products as well as manage all international orders and shipping from the official website.• Marketplace Item Listing, Product Enhancement, Inventory and Pricing management, Supply chain (packing and dispatch) management and Return Management.• Tracking reviews, complaints and performance statistics.• Co-ordinate & track FBS (Souq Warehouse)/ FBN (NOON Warehouse) Shipments, Sales and Returns.• Represent Promate technologies for negotiating seller support enhancement with Souq.com and NOON.com core team.• Designing of Product renderings to standards specified for E-commerce listing across multiple portals,• Updating Normal Item listings to Premium content by getting in touch with Premium Team of NOON and Souq.• Specialist in tracking E-commerce Market Trend and Price Fluctuations.• Sponsoring products on Souq and Noon.• Well versed with commission structure and pricing bracket of all the eCommerce websites in MEA.

Jul 2017 - Aug 2018
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2 education records

Nikhil Kumar education

Bachelor Of Computer Science (Bsc-Cs), Computer Science

Thakur College Of Science And Commerce

Education record

Sacred Heart Boys High School
FAQ

Frequently asked questions about Nikhil Kumar

Quick answers generated from the profile data available on this page.

What company does Nikhil Kumar work for?

Nikhil Kumar works for Amazon.

What is Nikhil Kumar's role at Amazon?

Nikhil Kumar is listed as Escalation Process Specialist at Amazon.

Where is Nikhil Kumar based?

Nikhil Kumar is based in Dubai, United Arab Emirates while working with Amazon.

What companies has Nikhil Kumar worked for?

Nikhil Kumar has worked for Amazon, Suhail Bahwan Group (Holding) Llc, Blue Ocean Global, and Promate Technologies.

Who are Nikhil Kumar's colleagues at Amazon?

Nikhil Kumar's colleagues at Amazon include Yash Negi, Vignesh .S, Abish Abi, Xiao Kong, Cpa, Pmp, and Isabela Bijotti.

How can I contact Nikhil Kumar?

You can use AeroLeads to view verified contact signals for Nikhil Kumar at Amazon, including work email, phone, and LinkedIn data when available.

What schools did Nikhil Kumar attend?

Nikhil Kumar holds Bachelor Of Computer Science (Bsc-Cs), Computer Science from Thakur College Of Science And Commerce.

What skills is Nikhil Kumar known for?

Nikhil Kumar is listed with skills including Java, Html, C++, C, Vb.Net, Asp.Net, Netbeans, and Sql.

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