Nikhil Pathak

Nikhil Pathak Email and Phone Number

Addl. GM l Head - Technical Services, Quality Assurance, Sustainability and Collaborations @ Tata Power-DDL
Delhi, DL, IN
Nikhil Pathak's Location
North Delhi, Delhi, India, India
Nikhil Pathak's Contact Details

Nikhil Pathak work email

Nikhil Pathak personal email

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About Nikhil Pathak

More than 19 years of experience in Power Distribution space in varied roles of procurement and sourcing, vendor management, managing key customer accounts and customer relationships, external collaborations, driving Quality Assurance based on Total Quality Management (TQM) philosophy, Protection & Automation including leading the sustainability practice to meet the long term goals.Have been involved in leading procurement efforts to efficiently and effectively enable spend owners such as business units and functional partners to maximize the value they receive from suppliers to meet their objectives. Managed centralized direct / indirect sourcing and procurement efforts, working with the internal stakeholders from initial need identification till final goods / service delivery. Well acquainted with procurement and sourcing strategies to comply with the applicable guidelines enabling the procurement of goods and services in accordance with the golden 6-R rules of Procurement – Right Product, Right Price, Right Time, Right Quantity, Right Quality and from Right Source for complex and high value contracts.Well-versed in various aspects related to managing key customer accounts and ability to create long lasting customer relationships built on solid foundations of transparency, trust, respect, empathy and mutual business benefits.Leading sustainability practice to prepare and implement strategies related to Environment Protection, reducing carbon and water footprint, waste management to achieve long term goals of carbon / water neutrality, zero waste to landfill, reducing Scope 1/2/3 emissions etc.Engaging and collaborating with the start-ups and R&D nature of organizations with the objective to find solutions for long standing problems and thereby create an innovation funnel for the organization to bring improvements in key business matrices.Heading the Quality Assurance function to drive quality across the organization and improve customer experience using the TQM approach by reducing defects through proper Root Cause Analysis, implementing CAPA and horizontal deployment thereby resulting in FTR approach to work.Leading the Technical Services portfolio including Protection and Automation to improve reliability indices and AT&C loss reduction.

Nikhil Pathak's Current Company Details
Tata Power-DDL

Tata Power-Ddl

View
Addl. GM l Head - Technical Services, Quality Assurance, Sustainability and Collaborations
Delhi, DL, IN
Employees:
1924
Nikhil Pathak Work Experience Details
  • Tata Power-Ddl
    Addl. Gm L Head - Technical Services, Quality Assurance, Sustainability And Collaborations
    Tata Power-Ddl
    Delhi, Dl, In
  • Tata Power-Ddl
    Addl. Gm L Head - Technical Services, Quality Assurance, Sustainability & Collaborations
    Tata Power-Ddl Sep 2022 - Present
    Delhi, India
    Presently working as the Head of Technical Services, Quality Assurance, Sustainability & Collaborations leading a team of 85 members across 4 departments. Involved in design and roll out a sustainability framework for the organization including inventorization, building a strategy and creating a roadmap to achieve the same.Also focus on developing a Quality Assurance System aimed at improving customer experience deploying the Total Quality Management (TQM) framework to reduce defects and achieve business results. Build a Protection & Automation philosophy for the organization to meet and exceed the long term strategic objectives and improve performance metrics.
  • Tata Power-Ddl
    Dgm L Hod - High Value Key Customers And Customer Services Group (Integrated Call Center)
    Tata Power-Ddl Sep 2020 - Aug 2022
    Delhi, India
    Functioned as Head of Department responsible for managing High Value Customers (Private, Government and Institutional) and in-charge of Customer Services, enriching customer experience at all customer touch points including the in-house Integrated Call Center leading a team of 60 odd members.
  • Tata Power-Ddl
    Head Of Group - Procurement & Contracts
    Tata Power-Ddl Jun 2008 - Aug 2020
    New Delhi, Delhi, India
    > Lead procurement efforts to efficiently and effectively enable spend owners such as business units and functional partners to maximize the value they receive from suppliers to meet their objectives.> Spearhead centralized direct / indirect sourcing and procurement efforts. Work with the internal stakeholders from initial need identification till final goods / service delivery.> Well-versed with procurement and sourcing strategies to comply with the applicable guideliens enabling the procurement of goods and services in accordance with the golden 6-R rules of Procurement – Right Product, Right Price, Right Time, Right Quantity, Right Quality and from Right Source.> Prepare plans for the purchase of equipment, services and supplies. Develop, follow and enforce the company's procurement policies and procedures in compliance with the applicable regulations including CVC open tendering guidelines.> Review, compare, analyze and approve products and services to be purchased. Manage inventories and maintain accurate purchase and pricing records.> Maintain and update supplier information such as qualifications, delivery times, product ranges, etc. including supplier performance evaluation.
  • Tata Power-Ddl
    Metering
    Tata Power-Ddl Jul 2005 - May 2008
    New Delhi, Delhi, India
    Involved in new meter installations, meter testing, AMR communication of enabled meters, Meter replacement for all kind of meters including single phase, poly phase, LT-CT and HT Meters.

Nikhil Pathak Skills

Customer Experience Amr Sap Srm Customer Relations Budget And Cost Management Key Account Management Protection And Automation Sustainability And Esg Procurement And Sourcing Green Living Team Leadership Contract Management And Negotiation Total Quality Management Customer Relationship Management Quality Assurance Sap Materials Management Sustainability Contact Centers Senior Management Representation Sap Erp Sustainable Business Strategy Planning Environmental Awareness Electric Power Meters Resource Optimization Collaborations Vendor Development

Nikhil Pathak Education Details

Frequently Asked Questions about Nikhil Pathak

What company does Nikhil Pathak work for?

Nikhil Pathak works for Tata Power-Ddl

What is Nikhil Pathak's role at the current company?

Nikhil Pathak's current role is Addl. GM l Head - Technical Services, Quality Assurance, Sustainability and Collaborations.

What is Nikhil Pathak's email address?

Nikhil Pathak's email address is ni****@****dpl.com

What schools did Nikhil Pathak attend?

Nikhil Pathak attended Indian Institute Of Management, Indore, Indian Institute Of Management, Lucknow, Department Of Management Studies, Iit Delhi, Aligarh Muslim University.

What skills is Nikhil Pathak known for?

Nikhil Pathak has skills like Customer Experience, Amr, Sap Srm, Customer Relations, Budget And Cost Management, Key Account Management, Protection And Automation, Sustainability And Esg, Procurement And Sourcing, Green Living, Team Leadership, Contract Management And Negotiation.

Who are Nikhil Pathak's colleagues?

Nikhil Pathak's colleagues are Deendayal Jangid, Uddhav Singh, Chit Simran, Sanjay Gautam, Vivek Pandey, Amrit Kaur Sohal, Akhilesh Singh.

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