Niki Curry Email & Phone Number

Concord, Massachusetts, United States

300 Baker Ave, Suite 200, Concord, Ma 01742

Sole administrative support to the global Human Factors Research & Design team with offices in Concord, MA; Chicago, IL; Utrecht, Netherlands; Cambridge, UK, Tokyo, Japan.

212 West Cummings Park, Woburn, Ma 01801

• Front-office administrative responsibilities included first point of contact, phones, calendars, travel planning, scheduling meetings, catering arrangements, liaising with property manager, and visitor support, including travel and meal reservations• Discreetly managed visitor access according to confidentiality and safety protocols; shrewdly managed vendor selection, contract negotiations, and relationships; responsible for organization, maintenance, and restocking of office supplies cabinets; adhered to administrative budget; maintained office systems, including Sharp MX4070v, phone system, company cell phones• Utilized MS Outlook, Word, and Excel on daily basis; interacted via email with colleagues, vendors, and customers; produced complex expense reports and conducted data analysis on various vendor usages; maintained physical and digital filing system• Responsible for receiving, verifying, and distributing incoming deliveries and promptly logging receipts in MS Dynamics AX• Supported Finance Manager on accounts payable duties: acquired invoices, verified amounts, obtained approvals, submitted for payment; independently followed up with vendors as needed• Assisted Facilities and Operations Managers with international shipping and receiving responsibilities, including vendor quotes, scheduling pickups, preparing shipments, sending and tracking all packages and freight deliveries to/from customers

Concord, Ma

[This was a temporary assignment through Beacon Hill Staffing Group.]• Heavy use of Google for email, calendar, task, and contact management; used MS Word for formal client correspondence• Discreetly managed interpersonal/electronic client communications (scan, fax, e-file/paper file or shred)• Learned proprietary MassMutual systems to access client data, run in-force illustrations, sales proposals, and portfolio account reviews; used Adobe PDF to complete life/disability income insurance applications and change request forms• Created quarterly/annual audits of client insurance contract portfolios in MS Excel; identified new business opportunities

Bedford, Ma

Selling Tupperware was not about selling plastic bowls... I introduced people to an opportunity that could change their lives, enabling them to have more time for what really matters to them. I focused on sharing that message and providing home storage and organization solutions for the entire family, specifically by saving customers time, space, and money, and by eliminating waste. As an independent sales consultant, I was responsible for every aspect of running my business. I designed my own printed and electronic marketing materials, maintained an online presence through a custom website and monthly e-newsletter, and ran occasional Google-ad campaigns. I generated leads through diligent online and interpersonal networking and customer referrals. As an in-home demonstrator, I would put my hostess at ease by handling the majority of party-planning details while providing her with custom materials and incentives designed to result in her having the greatest number of attendees to generate a high party sales volume. During my demonstrations, I showed my customers a variety of ways they could save time and money by using Tupperware products "as designed" as well as through innovative "outside the bowl" ideas. I also participated in numerous vendor fairs, typically in a multi-competitor setting and for up to five hours, where I set up a table display, managed inventory, and handled "cash and carry" transactions. Net profits earned were typically a 5:1 return on investment.Within the first three years, my customer base expanded to include over 300 contacts, 30% of whom were repeat customers and/or hostesses. I received recognition in October 2009 for achieving the highest monthly sales volume in our directorship and was subsequently promoted to Manager upon recruiting my third team member.

Boston, Ma

• Coordinated 5-7 global training programs annually, primarily Vice President level. Made independent decisions among shifting priorities/deadlines while maintaining daily communication with program team, participants, EAs, and vendors. Managed all aspects of program planning and execution, including hotel BEOs, vendor selection and negotiation; curriculum, training material, and arrival package design and production; created and maintained multiple program spreadsheets. Handled complex travel and conference call arrangements for program teams. Strong vendor negotiation skills: programs consistently under budget. Feedback scores averaged 3.8 out of 4.0• Core member of Worldwide Partner Meeting project team 1999-2003. Designed and coordinated all communications; managed attendance/ flights/ transportation spreadsheets; annually recouped $60-75K in misallocated expenses• Budget tracking & forecasting: reviewed & processed incoming check requests; maintained monthly budget and time/expense report files for ~30 programs annually; assisted department manager with quarterly reforecasts; managed budgets on all projects for which I was responsible• Conceived and executed multiple ongoing independent projects, including Global VP/EA contact list, Training Liaison database, Global Employee Training database. Managed content, accuracy of, and access to Bain’s Global Calendar. Planned and executed annual Bright-Dix Memorial Award presentation• Employee Training database: designed and maintained comprehensive database of all employee training since 1997; frequently used as resource in answering global training liaisons’ queries• Miscellaneous: considered a global resource to EAs around the world on technical issues and corporate procedures; tracked (and advised on purchases of) Training Dept. capital expenditure items (e.g., LCD projectors, digital/video cameras, survey software); contributed articles to Bain Briefs (internal news bulletin) several times yearly

Boston, Ma

• Supported VP, Global Training and VP, Professional Development: routine duties included intense calendar management, complex domestic/international travel arrangements, and conference call/meeting planning and support. Exercised own initiative and judgment on routine matters such as correspondence, copying, filing, supply requisition, scheduling, and weekly time & expense reports; maintained extensive project files; created detailed, animated slide presentations and reports. Managed external vendor selection and relationships, assisted with frequent production work on global training programs. Provided backup support to other EAs as needed.• Frequent, independent, short-term projects included annual Worldwide Employee Survey 1998-2000 (survey production and administration, raw data analysis and distillation, production and distribution of Executive Summary presentations to global Office Heads). Reengineered survey process using MS Access and SurveyPro which greatly increased efficienies and decreased results-delivery timeframe; completed under budget and ahead of schedule in 1999 and 2000. Also carried out all aspects of Bain's only global internal recognition, the annual Bright/Dix Memorial Award. Responsible for all inter-office communications, candidate selection reports, liaised with Bright & Dix families, procured engraved nameplate, updated award plaque, oversaw honorees' travel arrangements, and coordinated catered award ceremony.• Identified need for, and on own initiative, created Bain’s Global VP/EA voice & email contact list accessible globally, restricted to Partners and EAs. Subsequently supported and updated list monthly for seven years, migrating across new technologies.

East Hartford, Ct

• Performed administrative office functions, made routine decisions, and directed workflow with limited supervision due to extensive travel of Program Director. Required to: coordinate daily schedule and reprioritize appointments/meetings as necessary; arrange detailed international/domestic travel itineraries for supervisor and staff; monitor and process visa/passport requests. Coordinated all aspects of hosting Russian visitors, including travel accommodations, entertainment, and meetings• Screened telephone calls and investigated requests to determine proper responses; organized and distributed mail/faxes according to priority and confidentiality; composed, tracked, and logged correspondence. Prepared charts, graphs, and reports in multimedia format. Established and monitored complex document procedures, including design, tracking, and filing of such documents• Coordinated, prepared, and submitted Requests For Agreement; tracked RFA/contract status; as Contract Administrator, processed invoices, maintained budgets, liaison between contractor and Company

Glastonbury, Ct

• Managed office for marketing research and consulting firm; coordinated daily schedules and priorities of president and two consultants; performed routine and complex administrative office functions with minimal direct supervision. Required to: compose correspondence; establish, maintain, and review client files, confidential reports, and payroll records; determine and update project budgets/requirements. Other: travel arrangements, LAN administration, and documentation/logs of corporate assets• Made independent decisions regarding office resource purchases, corporate literature, routine office procedures, and document protocol. Advised president and made recommendations regarding staffing and administrative matters, large asset purchases, and client project/presentation issues• Performed all accounting and payroll functions using QuickBooks, from data entry to check writing; monitored cash flow, produced weekly time reports and periodic financial statements • Interacted on a daily basis with clients, vendors, and subcontractors. Coordinated multiple client projects, including database design/management; systematized routine project activities and report production, performed data entry and report/analysis design, assisted with data tabulation and analysis

East Hartford & Farmington, Ct

• Managed office and performed related administrative/clerical duties. Created, organized, and maintained all confidential reports, office records, and client files; developed, performed, and documented office procedures and systems; processed and composed correspondence; scheduled meetings; assembled and coordinated meeting materials; maintained supplies and equipment inventory• Interacted with clients and insurance companies to procure accurate data for plan quotations. Prepared and reviewed client presentations providing plan design and cost/benefit summaries and comparisons from quoting insurance companies. Tracked, fielded, investigated, and resolved claims-related issues

Hartford, Ct

• Reported to four attorneys. Developed strong interpersonal, communication and organization skills; designed, formatted, and updated correspondence files, detailed manuals and reports. Routine duties included prompt handling of busy 16-line phone, sorting/distributing correspondence; daily use of stenography and machine transcription; typing, filing, and photocopying skills.• Maintained department’s tax and legal library; filed weekly updates in numerous tax manuals and services; tracked subscription renewals and placed new orders. Initiated and carried out analysis of available shelf space and thorough review of 30 years’ worth of tax and legal library materials. Effectively reorganized remaining materials and increased capacity by 30 percent.• Assistant editor of The Advanced Underwriter, a monthly, company-wide communication written and produced by our department.

B.S., Business Administration, 3.90 Gpa

Activities and Societies: Dean's List or President's List every semesterGraduated Summa Cum Laude. Worked full-time as Administrative.

A.S., Executive Secretarial, 3.92 Gpa

Activities and Societies: Dean's List or President's List every semester; Cast member of "Bye-Bye, Birdie" student productionGraduated.