Conducted diligent monitoring of over 10,000 accounts and transaction patterns daily, identifyingexisting fraud trends, proactively flagging suspicious behaviour, and promptly cancelling fraudulenttransactions. These findings were used to proactively develop system improvements that minimizefuture fraudulent activities.Utilised advanced MS Excel expertise to create, maintain, and optimise fraud analysis models, therebycontributing to an increase in efficiency and… Show more Conducted diligent monitoring of over 10,000 accounts and transaction patterns daily, identifyingexisting fraud trends, proactively flagging suspicious behaviour, and promptly cancelling fraudulenttransactions. These findings were used to proactively develop system improvements that minimizefuture fraudulent activities.Utilised advanced MS Excel expertise to create, maintain, and optimise fraud analysis models, therebycontributing to an increase in efficiency and effectiveness of company procedures. Producedcomprehensive documentation to highlight findings and methodology, ensuring transparency andaccessibility for stakeholders.Managed sensitive information with the utmost discretion and integrity, ensuring full compliance withGDPR and other data protection laws.Proficient in identifying and documenting suspicious activities in compliance with regulatorystandards, including the timely submission of Suspicious Activity Reports (SARs) to the MoneyLaundering Reporting Officer (MLRO) and relevant department heads for further review and action.Collaborated seamlessly with Compliance, Finance, Operations, Risk, and Chargebacks teams tostreamline processes, share insights, and implement proactive strategies for fraud detection andprevention, ensuring alignment with organizational objectives and regulatory requirements.Experienced in conducting thorough Politically Exposed Persons (PEP) screening using specialized toolsand databases to assess potential risks associated with high-profile individuals, ensuring compliancewith anti-money laundering (AML) regulations and internal policies.Proven ability to thrive in a fast-paced environment by effectively adapting to evolving situations, suchas rapid changes in Sanctions lists and regulations, to ensure timely and accurate implementation ofcompliance measures and risk mitigation strategies. Show less

• Presented, promoted and sold products/services using solid arguments to existing and prospective customers.• Performed cost-benefit and needs analysis of existing/potential customers to meet their needs. • Expedited the resolution of customer problems and complaints to maximise satisfaction.• Coordinated sales effort with team members and other departments. Achieved agreed upon sales targets and outcomes within schedule.• Achieved agreed upon sales targets and outcomes within… Show more • Presented, promoted and sold products/services using solid arguments to existing and prospective customers.• Performed cost-benefit and needs analysis of existing/potential customers to meet their needs. • Expedited the resolution of customer problems and complaints to maximise satisfaction.• Coordinated sales effort with team members and other departments. Achieved agreed upon sales targets and outcomes within schedule.• Achieved agreed upon sales targets and outcomes within schedule. Show less

Virtual Internship Experience for Finance & Professional Services, powered by Bright Network and partnered with EY, HSBC, BDO, Lloyds and PWC.

• Approached and Interacted with customers regularly providing good quality customer service. • Showed excellent technological skill by utilising various machines to provide help to customers on how they can bank efficiently and check their bank statement.    • Organised customer bookings efficiently, dealing with incoming clients quickly and effectively to maintain a productive workplace.