Leadership & Team Management: Directed a team of 5-8 employees, ensuring high performance and adherence to company goals and deadlines.Training & Development: Mentored and trained new hires, increasing efficiency by reducing wait times by 50%. Optimized task allocation by assigning team members to specific areas of work based on their individual strengths and performance, ensuring every team member had a clear, suitable role. This strategic approach increased efficiency by 40%.Managed stock and inventory using spreadsheets, ensuring accurate tracking and timely replenishment, which minimized shortages and maintained operational efficiency.

Temporary role as part of the Wait Staff Team at the Hilton Hotel. Role including interacting with customers, handling any issues and escalating if deemed necessary, and waiting on tables.

I spent time in various departments, taking on several roles within Audiology, Newborns, Pediatric and Adult Audiology. Duties included: • Newborns: Assisting patients with general queries and preparation of equipment. • Pediatrics Audiology: Assisting the audiologist with the preparation of equipment, observing the audiologist and calling in new patients. • Adult Audiology: I interacted with patients from different age groups and prepared equipment as well as answering general questions

I fulfilled several roles during my time at Deans Brook Dental Centre. The primary focus of the role involved interacting with patients and easing them into their experience at the Centre, shadowing the dental professionals and learning about the day to day running of the business. Duties included: • Reorganising inventory so that stock was easily accessible to dental staff. • Managing front desk, checking patients in and booking appointments. • Assisting patients with ad hoc queries, filling out forms. • Handling any complaints/issues and escalating, if necessary.