As a highly driven professional, I have over 3+ years of extensive experience developing chat and call flows and deployments for 15+ customers. My exceptional expertise lies in connecting users to live agents using AWS, Amazon Connect, and Azure DevOps. Additionally, I have delivered email automation tools that effectively convert emails to tickets.I possess a keen eye for detail and excel at understanding complex business requirements to provide end-to-end solutions to various industries. My outstanding communication skills enable me to communicate effectively with customers from different parts of the world, and I am confident in my ability to solve complex problems, manage failures, define strategic frameworks, establish relationships across multiple businesses, and lead cross-functional work.I work well both independently and as part of a team, and I am a self-starter who is capable of performing multiple tasks at once and adapting quickly. My excellent leadership skills enable me to motivate team members to achieve performance objectives and deliver exceptional results.
Nikit Sharma Education Details
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Computer Science
Frequently Asked Questions about Nikit Sharma
What company does Nikit Sharma work for?
Nikit Sharma works for Cognizant
What is Nikit Sharma's role at the current company?
Nikit Sharma's current role is Associate.
What schools did Nikit Sharma attend?
Nikit Sharma attended Chitkara University.
Who are Nikit Sharma's colleagues?
Nikit Sharma's colleagues are Deepak Kumar N, Surya Prakash, Muthukumar D, Saptarshi Tagore, Vivek Karhade, Ganesh Ambati Mba, Csm, Safe-Pm/po, Jagadeshwar Reddy.
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