Nikita Davis Email & Phone Number

Columbia, South Carolina Metropolitan Area

Performs complex accounting transactions, which include preparing auditing records, researching improperly processed paperwork, collaborating with providers to reconcile discrepancies and assist with technical issues, researching variances and ensuring accuracy and compliance of financial transactions.Work with associates both internal and external, provide complex information and technical assistance with regard to accounting information and transactions, which includes the status of accounts, payments, and available balances.Prepares various financial data associated with refunds invoices, recoupments, adjustments, cash disbursements, deposits, check voids and reissues, disputes, correspondence, or other data in support of the finance or accounting function.Ensures data is complete, accurate and organized for processing. Determines, prepares and distributes correspondence regarding monies due or erroneously received.

Columbia, South Carolina Metropolitan Area

• Served as functional systems administrator for the GE Shift Select-Scheduling system for the Division of Nursing.• Assisted with designing and configuring the GE Shift Select Scheduling system to improved overall scheduling practices.• Used MS Office daily, including Outlook and Excel to automate repetitive tasks.• Tracked the trend of time and attendance in the GE Scheduling System and Kronos which aided in the reduction and flexing of staff.• Entered data into database software and checked to ensure that accuracy of the data has been inputted. • Built employee profiles in Lawson Shift Maker/Credential Manager System.• Collaborated with leaders in creating and executing plans to ensure the system goals for all operation pillars are accomplished.• Provided support to nursing leadership teams through: agenda development, tracking, follow up and meeting organization and execution.

Blythewood, South Carolina, United States

• Verified and updated all customer identification information and various transactions in the Phoenix system.• Addressed all customer complaints and concerns while focusing on increasing overall satisfaction.• Oversaw office supply inventory and the budgets to eliminate waste.

Columbia, South Carolina Metropolitan Area

• Served as lead in the control room assisting senior officers in maintaining order throughout the facility.• Supervised activities and ensured compliance with all rules and regulations.• Monitored all inmate location and follow procedures in order to maintain control.

Columbia, South Carolina, United States

• Handled incoming requests and ensure issues are resolved both promptly and accurately.• Troubleshoot technical equipment to identify root causes and provide appropriate resolution.• Provided accurate product information and serve as a knowledgeable resource for the customer.• Addressed all billing inquiries in a timely and professional manner.