Nikki Benoit Email & Phone Number

Vaughan, On

Vaughan, On

- Responsible for reviewing, entering, and tracking shop mechanics daily Work Orders- Create and maintain spreadsheets for parts inventory, tools inventory, and equipment inventory databases including dollar values- Collecting and reviewing drivers CVOR paperwork and Driver’s Daily Logs- Create and maintain Service Record Log Schedule for heavy equipment maintenance- Maintain and update all resource information including Vehicle Asset Lists, Vendor Lists, Filter Lists

Woodbine Casino

- Create weekly schedules for Slots and Electronic Gaming Department (for Management and Frontline employees), using Virtual Roster Software- Perform “call-ins” for shift coverage when staff call-out sick or take emergency leave (approximately 10-12 “call-ins” are performed each day)- Review, track, and update vacation planners and employee records with leave requests (sick days, emergency leave days, vacation time) and monitor "patterns" for tracking culpable absenteeism- Create letters and issue to employees in accordance with the Attendance Management Program outlined in the Collective Bargaining Agreement between OLG and PSAC- Create and maintain daily staffing reports, and duty rosters (which are emailed to each Department daily)

Toronto, On

- Design and creation of customized magazines using Adobe InDesign- Assisted clients in design and creation of their print and promotional needs using Adobe Creative Suite 6- Responsible for updating daily content on all Social Media platforms (Facebook, Twitter, Instagram, Google +)- Responsible for daily bank deposits and month-end reconciliation of customer accounts- Calculated resource requirements (e.g. preparation and production time and labor and material costs, etc.) for the purpose of itemizing printing costs and establishing workload priorities- Attended and participated in Vendor Event at Summer Network Bash at Ontario Place

Toronto, On

- Responsible for managing sales cycle (lead generation program, pre-sales qualifications, providing quotations, receiving purchase orders, sales fulfillment and issuing license-keys to end-users, creating invoices, payment collection, and setting up annual license-key renewal program) - Created Fixmo Product Offering & Price Lists, and Technical Support & Maintenance Program Guide for end-users- Responsible for generating monthly lead and sales reports using SalesForce and dissemination of information - Provide administrative support to Sales Team of 20 in Toronto and Virginia offices- Responsible for coordinating Quarterly Sales Meetings in Sterling, Virginia for 50 attendees (venue location, negotiating and booking hotel block of rooms, catering functions, evening social activities, etc.)- Responsible for managing HR duties (job recruiting online and university campuses, compose offer and termination letters, collecting and tracking signed NDA’s, payroll tracking and reporting using ADP Payroll, Sunlife Insurance Benefits enrollment administrator, vacation and sick-leave Schedule, compose and create New Employee Policies & Procedures Manual, preparing weekly expense reports, point of contact for Fixmo apartment for out-of-town guests) - Manage office administration (point of contact for building superintendant, obtaining security access cards, ordering coffee/tea/beverages, snacks, catered lunches, ordering and maintaining laptops, phones, office equipment, etc.) - Manage BlackBerry World Conference Tradeshow 2011 (ordering booth, pipe and drape, furniture and AV for booth, shipping booths and banners, sourcing and ordering give-away promotional items, booking 2 offsite condominiums and rental vehicles)

Vaughan, On

- Provide administrative support for the Director of Operations (maintaining calendar using Outlook, managing travel arrangements, preparing confidential correspondence, preparing PowerPoint Presentations, Sales Reports, scheduling meetings, preparing departmental expense reports)- Responsible for managing confidential daily schedule for installation of Interlock Alcohol Countermeasure System (ACS) devices at Speedy Glass service centre locations- Provide sales support for Sales Team of 10 located in Toronto and Montreal offices through coordination of team meetings, conferences, workshops, coordination of service awards distribution, summation of open orders and monthly revenue projections, coordination of uniform program, scheduling Technical Training

Toronto, On

- Provide administrative support for the President & CEO and two Vice Presidents (including, but not limited to maintaining calendars using Outlook, managing all travel arrangements, preparing confidential correspondence, preparing sales reports, scheduling meetings, preparing departmental expense reports)- Manage all H.R. functions (compose offer and termination letters, payroll tracking and reporting, benefits and RRSP administrator, vacation and sick-day schedule, compose and create New Employee Policies & Procedures Manual, obtaining security access cards, ordering new computers and phones, schedule annual Health and Safety Training)- Manage all International Tradeshows (ordering booth, pipe + drape, furniture and electricity for booth, shipping booths and banners, ordering give-away promotional items, negotiating and booking hotels and rental vehicles)- Coordinated all office management duties (shipping / receiving packages, mail pick-up and distribution, maintaining all office equipment, ordering office supplies, etc.)

Toronto, Canada Area

- Provided administrative support for the Vice President, Corporate Sales & Business Development- Prepared professional and creative presentations and proposals using Microsoft PowerPoint and Microsoft Publisher as a sales and marketing tool for potential clients- Managed and tracked distribution of sporting event and concert tickets at the Air Canada Centre- Managed and coordinated two off-site National Conferences in Montreal, QC for 200 people arriving from across Canada and the U.S. (including, but not limited to selecting venue, food menus, conference agendas, travel and transportation arrangements, arranging and coordinating all hotel accommodations, selection of entertainment and guest speakers)

Toronto, Canada Area

(Huffy Corporation acquired Gen-X Sports in June 2002, resulting in company closure in July 2004)- Responsible for creating, implementing, and managing Office Policies and Procedures Manual, including all office Controlled Documents (i.e. Purchase Requisitions, Flight Requisitions, Employee Expense Reports, Invoice and Accounting Procedures, Emergency Procedures, Vacation Schedule, etc.)- Responsible for Facilities Management and work-space planning, furniture needs, equipment requirements, handling property management issues, and ensuring the office complies with government regulations and fire codes, all price shopping and negotiating contracts with various companies and contractors, including selection, and monitoring of outside vendors of products and service agreements, company stationary and brochures, promotional items, parking passes and TTC Metro-Passes, responsible for on-site Security and Safety issues, including managing of Chubb Security Alarm Panel and Access Card System, being primary contact if alarm activated; responsible for purchasing first aid kits and fire extinguishers- Managed H.R. department, including but not limited to pre-screening resumes, prequalifying phone interviews, conducting face-to-face interviews, preparing offer letters of employment, managing H.R. records, payroll and benefits, tracking vacation time and sick days, writing job descriptions, conducting salary survey’s and reviews, preparing letters of terminations, preparing 156 mass lay-off packages- Coordinated all Corporate Meetings, including arranging luncheons and/or boardrooms at remote locations, preparation and distribution of Board Packages, coordinating venue and catering, arranging travel and hotel accommodations for Board Members across Canada and U.S.- Conceptualized, designed and executed a creative quarterly publication called “The Huffy X-Change Newsletter” as a tool for company-wide communications, and corporate communications to our Share Holders

Toronto, Canada Area

- During my tenure as an Executive Assistant for Rick Segal at Chapters Online, I was presented with an opportunity to follow Rick to his next opportunity at Microforum as the President and CEO. Having my Supervisor request my services as an Executive Assistant at two companies is a career accomplishment I’m very proud of, as that will attest to my strengths and qualifications as a loyal, dedicated, and very competent employee- Responsible for the daily calendar of the President & CEO, coordinating his schedule, including personal appointments, and updating all his contacts in Outlook 2000- Handled customer complaints directed to the President’s Office; ensured issues were resolved by notifying appropriate departments and followed-up on assigned actions; prepared appropriate customer responses on behalf of the President’s Office- Coordinated all travel arrangements, including price comparisons, booking upgrades, rental cars, and limos, and booking boardrooms at hotels when needed- Managed and tracked distribution of Reward’s for staff, including, but not limited to sporting events, concerts, trips, movie vouchers, and restaurant gift certificates- With a working budget of $800,000, successfully relocated a regional office to a facility more than twice the original size, including, but not limited to planning of redesigning work space of four complete floors of new construction, picking of paint, carpeting, bathroom fixtures, light fixtures, ordering and space planning of all furniture, handling all property management issues, and ensuring all expenses were under budget and work was completed within a very tight construction schedule, ensuring the completed office space complied with Government Regulations and Fire and Safety Codes

Bachelor Of Administrative Studies, Business Administration And Management, General

Human Resources Management Certification, Human Resources Management/Personnel Administration, General