Nikki Fraser Email & Phone Number

Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

In this global role, I worked across Australia, New Zealand, China, Hong Kong, Malaysia, Indonesia, Singapore, Philippines, Thailand and Vietnam. I was responsible for a wide reaching Development Programme for our Early Career Professionals with <5 years experience. A key project in this role was creating a Graduate Rotation experience. I worked to build a skills-based model for development, enabling Aurecon to easily identify and close skills gaps during critical development years via internal mobility across adjacent roles in our job architecture. This project directly supported our Talent pipeline and retention strategies. I enjoyed working on the system enablement for this project; building out the business case to introduce Talent Marketplace to our Workday system setup. In this space, I worked with a talented and multi-disciplinary team (Marketing, Recruitment, HR Generalist, Workforce Futures, Talent and Learning). I drove and continuously applied a lens of radical simplification, digitisation, and human-centred learning design. At Aurecon, we had a headcount of 1,500 Early Career Professionals across Australia, New Zealand, and Asia. I led our Graduate Programme (2 years)for our annual intakes of 200+ graduates, Intern Programme (3 Month) for annual intakes of 150+ undergraduates. I facilitated the learning experiences within these programs, including Graduate Welcome events and culture experiences and our annual Intern Innovation Challenge.

Brisbane, Australia

This role partnered with senior stakeholders, people and project managers and executive leaders. My remit included 1000 employees across 11 offices. Key Experience:- HR Business Partnering with People Managers and Senior Stakeholders- Succession Planning- Talent Strategy- HR Project management (changes to company Job Architecture, Internal Mobility)- Generalist HR Advice and Coaching (Employee Relations Cases, Career Development and Planning)During my time in this role, I was accepted into an internal Leadership Development Programme and spent 9 months working through specific goals to build my skills and experience in leadership.

Brisbane, Australia

Directly working with, and reporting to, the HR Director, my role focussed on the HR Operational Delivery and HR Program Management within the Australian business. I was responsible for :HR Projects: - National review of Legislation and Policy alignment- Employee Wellbeing Program- Annual Performance and Salary ReviewL&D:- Professional Accreditation Program- Mentoring Program- Graduate ProgramHR Data:- Internal HR data reporting and trend analysis- External compliance reporting i.e. WGEA- Roll out of Taleo Recruitment system and alignment to Oracle HCM

Brisbane, Australia

I partnered with business leaders, working to achieve an appropriately skilled and diverse workforce, and implementing policies, practices and organisation-wide HR strategies.Key Experience:HR:- Data Analytics (talent retention, project impacts, market data)- Annual Performance and Salary Review Process - HR Projects (Global Job Framework, HRIS System reporting)- HR Advice and Coaching (Employee Relations cases)L&D:- Talent Strategy & Succession Planning (Organisational ratios, internal mobility, job adjacencies)- Career Development & Skills Framework; Regional lead for the Arcadis Professional Accreditation Program and Early Career development.

Brisbane, Australia

Reporting to the HR Manager, my role focused on two key projects:Transition in to a Global Job Framework; - Career patterns and paths- Job design, position descriptions, and job adjacencies,- Layers of organisational structure and spans of control within the job architecture,- Change management tasks relating to the changeHRIS System setup, Data Analysis and Migration:- Implementation of a new HRIS platform for the organisation(migrating from Dynamics to Oracle HCM)- Working with Accenture on the system design, components and timing of launch, and Australian legislative requirements for system access, reporting and records. - Alignment of data set up between Oracle HCM, Oracle BI Reporting and Sage MicroPay.

Brisbane, Queensland, Australia

Working around full-time hours in my professional career, I had a small business delivering a range of beauty services (leaning on my initial career in the Beauty Industry). This was a great development experience, learning about managing my own profit margins and developing strategies to gain & retain clients. It was great to turn a hobby into an income and growth experience.

Brisbane Cbd

Delivering HR and Safety units in person and online to groups of up to 20 students. I used human centred design principals to create online assessment tools (including virtual interaction, quiz and game format), and online playback lectures, grading and providing feedback on assessment via Learning Management System (Moodle).I delivered the following units:• Administer Human Resources Policy• Recruit and Select Personnel• Provide a Safe Working Environment• Develop Workplace Policies and Procedures for Sustainability

Brisbane, Australia

Reporting to the HR Manager and Competency & Compliance Manager, my role included:Competency Mapping: - A key project while in this role was creating the company Competency Framework. - Role profiling and mapping of role competencies in position descriptions, Learning Management System and Human Resource system, - Developing and rolling out Training Needs Analysis, - Design and creation of Competency Framework; setting up boundaries and guidelines to shape employee development and provide clear development pathways.L&D:- A key project in this role was creating a new company Performance Review and Development Review systems; integrating competencies within our position descriptions, as well as from Engineers Australia Chartership competencies to create clear tasks and milestones for employees development. I created policies, resources for performance and development discussions, as well as data capabilities within HRIS systems to track competency achievement. HRIS System Implementation:- Key project while in this role was Data Integration of HRIS systems; CHRIS 21 and INX InTuition systems. - Management/ System Administration of Learning Management System (LITMOS) and INX InTuition System. I enabled our HRIS to track the competencies gained from training, workshops, external courses or online learning; working with the INX InTuition, CHRIS 21 and LITMOS systems. Data and Analytics:- I was responsible for creating innovative ways to utilise training and competency mapping to strengthen our HR systems; using tracking spreadsheets and data collation systems. - Using data within MS Excel, MS Project and LMS systems. Training Delivery:- Design eLearning material using Articulate Studio 13 and Captivate software- Delivering Face to Face training for groups of 5-10 employees for the Cert IV Project Management

Brisbane, Australia

Reporting to the Competency and Compliance Manager, I collaborated with key stakeholders, colleagues and vendors to design, develop and review customised training solutions and systems. I worked on projects for Queensland Gas Company (A British Gas Group Business), Oil Search Limited (Papua New Guinea), and Chisholm TAFE. My role included; • Design and creation eLearning resources using Articulate Studio 13 & Captivate software.• Design and creation of assessment tools, training materials; presentations, manuals, procedures, workbooks.• Developing company templates for policies, procedures, and training materials.As well as a primarily externally facing role, I developed learning resources for internal use including;- Resource creation for company Graduate Program- Resource and process creation for company Mentoring Program

Brisbane Cbd

Reporting to the HR Operations Manager, I was responsible for a project entitled The Indigenous Opportunities and Employment Plan. I researched and developed strategies to increase diversity and create equal opportunities in the workplace. My work centred around creating pathways into engineering and aviation careers, for ATSI students and youth in Australia. I worked on a multi-year Talent Pipeline Plan, involving strategies to improve engagement and retention for current employees, and foster strong organisational culture. This project included:- Development of Reconciliation Action Plan- Building relationships with external bodies: Reconciliation Australia and Aviation Training Providers.

Brisbane, Queensland, Australia

Reporting to the Owner/CEO, I worked part time 3 days a week in this role whilst studying full time, working with 7 Franchisees and 70 employees. Training responsibilities:• Delivering Induction Training with groups of 6 to 9 people in Brisbane and Canberra.• Identification of training needs, evaluating training outcomes, and task analysis.• Preparing all procedures and documents for induction. HR responsibilities:• Reviewing and updating company policies and guidelines documents including training manuals, induction procedures guide, and team member handbooks.• Recruitment: Screening resumes, conducting interviews and reference checks.• Processing employee contracts.• Updating position descriptions.• One on one follow up meetings with new starters.• Mediating employees and managers to help resolve issues and grievances.• Guiding Franchisees and employees in the disciplinary process.• Terminations: end of employment meetings, exit interviews and employment close out actions.• Monthly meetings with franchisees; discussing new team members, employee issues, training needs.

Brisbane, Queensland, Australia

My initial career was in the beauty industry; I qualified as an Esthetician in 2007 and worked up from Trainee Esthetician specializing in skin, to senior roles managing and training small teams in a salon/day spa environment. This experience developed my interest in learning & development, HR operations, and leadership.