Nicole Harvey Email & Phone Number

Warrenton, Va, Us

Chantilly, Virginia, United States

Manassas, Virginia, United States

• Onboard pre-identified candidates (process onboarding forms & I-9s)• Act as the HR representative for 300+ employees (answer questions, submit payroll alterations, process employees’ paperwork, maintain employees’ electronic files, terminations)• Run reports in HRIS• Manage relationships with clients & handle day to day client requests• Write offer letters & verification of employment (VOE) letters for employees• Adapting to the company’s HRIS, payroll, & time entry systems transition while managing a high volume workload and meeting deadlines• Maintain confidentiality of employees and clients• Work with the following systems: Microsoft Teams, E-Verify, Fieldglass, Bullhorn, PeopleNet, PRISM, Globodox, eStaff, DocuSign, Beeline, Quest, & Avionte

Rappahannock County, Virginia, United States

• Serves as concierge and relationship manager for high-profile guests. Manages the initial sale of reservation, organizes travel for guests, and serves as day-of coordinator and on-site support throughout their stay. • Orchestrates Covid-19 compliant seat staging and manages timetable/expectations for guests of a Michelin star rated restaurant.• Main point of contact between management, property departments, and guest services in a fast-paced environment.• Provides daily, weekly, ad hoc reporting, and forecasting on key metrics and reservations for department heads and property management.

Manassas, Virginia, United States

• Certified trainer for Darden’s extensive training program. Conducted classroom development sessions for new hires resulting in the training of 25-30 employees.• Managed front of house operations to include employee work assignments, customer service activities, including direct troubleshooting and ensuring that business operations were unimpeded. Due to skills and aptitude, I was the go-to stand in for multiple positions and roles, including receipts and financial transactions.• Other responsibilities include kitchen liaison (expediter) and reviewing daily reports to set revenue goals and monitor labor.

Warrenton, Virginia

• Proven ability to increase profits by having extensive knowledge of the menu, upselling, providing unexpected personal touches and recognizing repeat guests.• Worked for the 14th most financially successful Longhorn Steakhouse in the country.• Featured in Fauquier Times amongst eight other staff members for best steakhouse in the county.• Regular shift closing leader. In charge of making sure staff shift duties were properly executed.• Certified server trainer through Darden’s training program.• Barbacking experience and was able to fill in for bartenders in case of absence.

Washington, Va

• Responsible for creating the custom, hand painted garden rocks currently on display at The Inn At Little Washington's vegetable garden. Commissioned to design and paint the rocks for decoration and to label crop being grown• Serves as concierge and relationship manager for high-profile guests. Manages the initial sale of reservation, organizes travel for guests, and serves as day-of coordinator and on-site support throughout their stay. • Orchestrates Covid-19 compliant seat staging and manages timetable/expectations for guests of a Michelin star rated restaurant.• Main point of contact between management, property departments, and guest services in a fast-paced environment.• Provides daily, weekly, ad hoc reporting, and forecasting on key metrics and reservations for department heads and property management.• Responsible for creating the custom, hand painted garden rocks currently on display at The Inn At Little Washington's vegetable garden. Commissioned to design and paint the rocks for decoration and to label crop being grown.