Nikki Martinez Email and Phone Number

Work directly with the CEO and Managing Director of offshored in managing leads and applicants.-Build and maintain strong relationships with Australian clients.-Collaborate with clients to understand their hiring needs, organizational culture, and long-term objectives.-Provide updates to clients on the recruitment progress, including candidate shortlists, interview schedules, and feedback.-Employ various sourcing methods, such as job boards, social media, and referrals to identify potential candidates.-Conduct thorough resume screening and initial interviews to assess candidates’ qualifications, skills, and cultural fit. Present qualified candidates to clients, ensuring alignment with their requirements.-Schedule and facilitate interviews between clients and candidates, managing logistics and communication.-Gather and provide constructive feedback to candidates post-interview.

-Responsible for organizing and coordinating respite care services for individuals in need, typically those who are elderly, disabled or have special needs.-Call handling and client support. Provided ongoing support and guidance to clients and their families, addressed concerns, and adjusted care plans as needed.-Maintained accurate records of client assessments, care plans, service arrangements, and progress reports, ensuring compliance with regulatory requirements and organizational standards.-Responded to emergencies or unforeseen changes in clients’ health or circumstances, coordinated appropriate interventions and support services as necessary.-Collaborated with interdisciplinary teams, including social workers, and other healthcare professionals, to ensure comprehensive care coordination and continuity of services.

-Handled deep background checks of applicants of different nationalities, to help both local and international clients identify the best suitable candidates to hire in their company.-Conducted criminal analysis of applicants utilizing electronic worldwide access of both courts and government agencies.-Analyzed criminal court data, credit checks, and other confidential information of applicants for effective screening throughout the hiring process.-Identified and escalated data requiring further investigation and research.

-Facilitated trainings and workshop to independent distributors, associates and clients about the company’s product line, specifically about its science, technology, and features. As well as the business model and sales approach.-Conducted personality development workshops that would help distributors and associates understand their own individuality and strengths, to enhance their performance in the field.-Handled skills training to help distributors and associates engage effectively with prospective clients.-Supervised business presentations and trainings to evaluate the progress of new associates.-Was part of the organizing team for various events for the company and the team.

-Assisted in designing team and individual training activities/modules, maintained records of curriculum and materials, and gathered feedback about the quality of trainings from trainees, instructors and managers.-Supported the growth of various organizations through learning and development interventions using blended learning approach.

-Represented a telecommunications company based in the USA, brand name Cricket.-Assisted clients via call and email for various of concerns such as billing, network connectivity issues, and hardware issues.-Handled sales calls for MyCricket, sales department of Cricket.-Established good working relationships with customers and other professionals.-Monitored and organized filed tickets.-Took care of client issues and escalations giving proper response to their concerns.

-Performed test and analysis with water samples collected from different parts of Metro Manila Philippines, to determine presence of toxins indicating red tide.-Collected laboratory samples.-Organized laboratory results data and accurately reported interpretations of the analysis.-Adhered to standard service procedures and protocols established by the organization.