Nikki Roberson Email & Phone Number

•Coordinate and schedule aircraft to satisfy mission requirements in accordance with the PWS and DA PAM 738-751•Liaison between the Army and Contractor•Compile and distribute necessary reports regarding mission requirements, the manifest, flight records, fleet status and fuel verification •Record any faults, rejects or codes received by ACLC and/or flight-line crew•Maintain aircrafts’ maintenance status for quality and audit purposes •Maintain security clearance by exhibiting integrity and discipline

•Liaison between 18 YMCA branches, vendors, and the Director of Accounts Payable•Coded and processed over 200 invoices on a weekly basis•Maintained administration and payment of contracts •Assisted with setting up and renewing sub-contractor service agreements •Audited and reconciled accounts and provided analysis on a regular basis•Provided office administrative support: prepared reports, planned events, ordered supplies and maintained office organization•Assisted with creating/updating processes and procedures to ensure efficiency within the department

Baltimore, Maryland Area

•Exceeded daily benchmarks: 100+ calls, 5 new interviews, 3 next day interviews and 2 registrations•Performed face-to-face interviews with potential students educating them on the benefits of attending •Managed new student registrations and provided excellent customer service•Promoted the university by participating in local, state and national events and meetings•Developed partnerships with federal departments and secondary education institutions

Landover, Md

Washington, Dc

•Created integrated marketing campaigns for local and national businesses •Researched leads and built creative proposals to present to the potential client•Identified clients’ budgets and negotiated pricing of the marketing campaign •Established and maintained a healthy relationship with the client throughout the duration of the campaign and after •Constantly presented new marketing opportunities that would influence existing clients to renew a contract

•Utilized grassroots and traditional marketing methods to secure thousands of dollars for Troy University •Trained employees and rendered advice to help improve callers scripts to ensure increased gifts and donations •Maintained a positive, enthusiastic, motivating attitude while assisting employees

•Interviewed sources and wrote press releases for feature stories for Troy University•Responsible for developing and maintaining community and business relationships•Managed confidential information regarding Troy University while completing assignments under intensive deadlines

•Served as an orientation leader for incoming freshman and transfer students •Participated in group training sessions, updated student supporting documentation and made cold calls to potential students•Provided parents and students with information in regards to Troy University to ensure interest and complete understanding of Troy University's policies and regulations

•Updated files, researched potential clients and made cold calls for all potential clients•Shadowed news stations Digital Manager, NTR Director, Sales Managers, Account Executives and on-air talent/recording artists•Gained exposure to all aspects of radio programming including on-air personality duties, air requests, music industry and music selection process, and administrative procedures and production•Observed and participated in weekly staff meetings