Nikki A. Email and Phone Number

• Handles sensitive and confidential documents and information • Meets deadlines and completes multiple projects simultaneously, in a timely manner• Excellent attention to detail, organizational, multitasking, and time-management skills • The Ensures appropriate completion of job tasks throughout task lifecycle• Maintains files by reconciling account entries, reviewing for accuracy • Performs quality assurance on work of others, as requested• Exercises good judgment to make decisions that conform to business needs and policy• Strong proficiency in Word, Excel, PowerPoint, and Outlook and can learn new applications quickly

• Deadline driven fast-paced environment where priorities changed daily• Handled numerous priorities while maintaining a high level of accuracy • Utilized tracking software for all administrative support work• Created and assigned reports to the team, meeting client deadlines• Communicated with the team and supervisors on deadline concerns• Understood when to escalate a problem to a supervisory level• Trained more junior staff members, as needed

• High volume administrative support• Excellent time management skills and the ability to prioritize work • Multi-tasked through multiple systems with attention to detail • Possessed a strong work ethic• Proactive attitude and ability to work independently as well as part of a team• Self-motivated, open minded, and reliable with a positive attitude

• Assisted the team to prioritize tasks to meet deadlines in a fast-paced environment • Established procedures to complete administrative requests to client satisfaction• Maintained confidentiality and handled sensitive information with discretion• Strong attention to detail and problem-solving abilities • Demonstrated judgement, decision making and documentation skills • Communicated professionally both verbally and in writing

• Maintained professional composure when working with immediate deadlines• Provided backup support to other administrative staff as needed• Multi-tasked through multiple systems with attention to detail• Demonstrated strong initiative and high level of professionalism• Excellent organization skills, extremely efficient, and managed time independently

• Researched life and health insurance policies for clients• Attended meetings, seminars and programs to learn about new products and services, learn new skills, and receive assistance in developing new accounts.• Calculated premiums and established payment methods.• Called policyholders to deliver and explain policies, to analyze various insurance programs.• Customized insurance programs to suit individual customers, often covering a variety of risks.• Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.• Consulted prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.• Performed administrative tasks, such as maintaining records and handling policy renewals.• Sold various types of insurance policies to individuals on behalf of insurance companies, including life and health.

• Provided support to the attorney• Answered telephones in a professional manner; directed calls and recorded messages• Secured confidential files and maintained office equipment• Opened and closed the office • Excellent communication skills• Prepared Social Security disability claims for hearings • Calendar claim document filings, requests and hearings• Reviewed medical records, compare indicated conditions to S.S. Disability Listings• Assisted in mediation's, hearings and trials• Interviewed bankruptcy clients, entered data in Best Case program183 W. Market StreetWarren, Ohio 44481(330) 394-1587Office@Makridis-Law.comweb: Makridis-Law.com