Nikki Cinderey Email & Phone Number

Edinburgh, Scotland, Gb

Edinburgh, Scotland, United Kingdom

Stirling | Scotland

Stirling | Scotland

Stirling | Scotland

What do we do?We are the people development partner to ambitious organisations who believe like us, that engaged people do great things. Far more than an order-taking training company we have the expertise and the results to help with people strategy, operational delivery and powerful results reporting. Over 90% repeat business since 2001 provides all the credibility you need.Your call to action:Get in touch with us now to accelerate your organisation on the road to improved… Show more What do we do?We are the people development partner to ambitious organisations who believe like us, that engaged people do great things. Far more than an order-taking training company we have the expertise and the results to help with people strategy, operational delivery and powerful results reporting. Over 90% repeat business since 2001 provides all the credibility you need.Your call to action:Get in touch with us now to accelerate your organisation on the road to improved business results through an agile, confident and capable team.01786 447 548 or enquiries@robertsontraining.co.uk Show less

Uk & Global

Scotland

United Kingdom

"Developing people to advance your business"Monarch Training and Coaching Ltd is a Training Consultancy providing a full training service, specialising in the design and facilitation of; Customer service and leadership skills, soft-skills, relationship management and personal & team effectiveness subjects as well as IT Training.See attached document for a detailed sample of successfully completed work projects

Glasgow, United Kingdom

Delivery and re-design of Induction and involvement in the planning & execution of the growth of the L&D dept.

United Kingdom

- Successfully meeting the operational, personal effectiveness & leadership needs of the LBG Commercial Bank professionals (c. 8000) in a wide variety of customer service, business development & personal/team effectiveness areas- Supporting the achievement of LBG's business development strategy & cost saving initiative by designing/delivering interactive, short webinars on a variety of subjects to large & diverse audiences- Identifying capability gaps, subsequently strengthening these… Show more - Successfully meeting the operational, personal effectiveness & leadership needs of the LBG Commercial Bank professionals (c. 8000) in a wide variety of customer service, business development & personal/team effectiveness areas- Supporting the achievement of LBG's business development strategy & cost saving initiative by designing/delivering interactive, short webinars on a variety of subjects to large & diverse audiences- Identifying capability gaps, subsequently strengthening these by supporting team advancement through effective trainer training, peer observations & providing future-focussed, developmental feedback- Effective relationship management - identifying the most appropriate & cost-efficient method of regular communication with stakeholders/colleagues/customers throughout the UK & Europe- Consistently operating with an awareness of personal style/preferences & a willingness to adapt own style, complemented by the use of EI/NLP techniques, & active listening, to build rapport & facilitate learning effectively- Successfully meeting the development needs of colleagues using a variety of methods; personal preferences & motivators, peer observation, coaching techniques, webinars, presentations, & conference/teambuilding events- Upskilling self & colleagues on webinar design/delivery through personal research, co-delivery, feedback, sourcing & attending external webinars, sharing best practice & observations,- Using NLP techniques & Insights Discovery materials during coaching & team building events to help individuals understand their own preferences & assist teams adapt and connect, achieving team goals whilst valuing difference in others- Course management, course scheduling & management of team skills through communication & effective use of documents/matrices on Microsoft Word & Excel packages Show less

Tannochside

- Sole responsibility for all staff training and development required within Tannochside site (200+ staff)- Contributed to the smooth running of company operations through management meetings, proactively offering suggestions for improvement, and in addition, provided all required coaching and support- Designed and delivered product and sales related coaching to equip and motivate colleagues to reach and exceed sales targets- Maximised the performance of all new joiners through… Show more - Sole responsibility for all staff training and development required within Tannochside site (200+ staff)- Contributed to the smooth running of company operations through management meetings, proactively offering suggestions for improvement, and in addition, provided all required coaching and support- Designed and delivered product and sales related coaching to equip and motivate colleagues to reach and exceed sales targets- Maximised the performance of all new joiners through informative and structured Induction training- Designed and delivered evaluation and sales training packages to ensure materials were fresh, relevant and specific to the needs of the core business- Maintained and structured staff training records for the company Show less

United Kingdom

- Reported into a UK-wide training team- Successfully set up the Edinburgh training function, from scratch with core responsibility for meeting the development requirements of Parking Attendants and their Supervisors, encouraging the attainment of NVQ’s- Through bespoke trainings, equipped new and existing Parking Attendants to meet their performance benchmarks in line with Health & Safety requirements through the design, delivery and evaluation of Induction, behavioural skills and… Show more - Reported into a UK-wide training team- Successfully set up the Edinburgh training function, from scratch with core responsibility for meeting the development requirements of Parking Attendants and their Supervisors, encouraging the attainment of NVQ’s- Through bespoke trainings, equipped new and existing Parking Attendants to meet their performance benchmarks in line with Health & Safety requirements through the design, delivery and evaluation of Induction, behavioural skills and personal safety training- Welcomed and maximised retention of new joiners through the management of the Induction process- SVQ Assessments to support colleagues in achieving work-based qualifications- Delivered Stonebow Group Training Certificate to peers, supporting their development and strengthening capability within the team Show less

United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Edinburgh, United Kingdom

Diploma In Counselling (Ta) Foundation Year, Pass

Ta101 Certificate, Transactional Analysis (Ta) Introduction Certificate

Associate Certified Coach (Acc), Ilm Level 5

Icf Cert In Business And Personal Coaching, Ilm L3

Nlp Practitioner, Coaching

Cosca Certificate In Counselling Skills, Counselling, Achieved

Activities and Societies: COSCA - This certificate provides me with a COSCA certificated 120 hour training programme in counselling.

Neuro-Linguistic Programming (Nlp) Diploma, Nlp Diploma

Activities and Societies: NLP Grapevine, Edinburgh This Diploma has given me a wide-ranging toolkit of cutting edge NLP techniques.

Diploma In Learning & Development, Diploma In Learning And Development

Diploma in Learning and Development

Group Training Certificate, Group Training Certificate

Group Training Certificate

Transactional Analysis 101 Certificate, Ta 101 Certificate

Activities and Societies: TA 101 Certificate

Cipd Citp, Cipd Citp, Merit

Activities and Societies: CIPD CIPD Certificate in Training Practice (CITP)

Higher Grade Qualifications, Higher Grade Qualifications Achieved

Icf Pg Cert In Business & Personal Coaching, Coaching