Nikki Haslett Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

ITS - Business Relationship Management

Philadelphia, Pennsylvania, United States

Community Development and Regional Outreach Department

Newtown, Pennsylvania, United States

Newtown, Pennsylvania, United States

• Effectively greeted and escorted up to 70 guests to their tables on average per shift
• Demonstrated positive, professional service by resolving food concerns and seating accommodations as needed
• Utilized seating system to ensure accurate wait times for all parties and kept constant flow of the dining room
• Monitored wait list and cleared tables quickly during peak lunch and dinner hours
• Communicated clearly and efficiently with customers via phone to take to-go orders
• Operated POS system to open and close checks, take to-go orders with special requests for kitchen staff, and accurately manage cash register

West Chester, Pennsylvania, United States

• Worked alongside editorial team to quickly complete copyediting tasks and meet project deadlines.
• Reviewed and edited 32-40 articles biweekly to meet publication standards and preserve writers’ voices using AP Style guidelines.
• Pitched and wrote 14 articles, covering higher education policies, local news, COVID-19, fashion and university-sanctioned events.

West Chester, Pennsylvania, United States

• Provided high-quality, positive service to patrons of the student union
• Utilized Adobe Acrobat DC, Canva, Microsoft Teams, and Microsoft Office programs
• Operated and maintained all office equipment, including laser printer, fax machine, cash register, etc.
• Executed orders that were submitted to the office, including but not limited to: poster prints for graphic artists, copies for professors, lamination orders, and binding papers for booklets
• Handled all money transactions, such as cash, checks, Rambucks and Venmo
• Maintained inventory for office equipment, such as ink, toner, paper, and other essential office supplies

West Chester, Pennsylvania, United States

• Collaborated with Associate Director and 3 peer trainers to plan training content and methods of delivery
• Researched logistics and proposed budget for team building activities
• Suggested revisions for Student Staff Policies and Expectations Handbook
• Created a Copy Center manual with instructions on the register app, multifunction printer, and office procedures for new staff.
• Revamped and facilitated a presentation with other faculty trainers for new student staff on Sykes’ employee expectations, building policies, and the different roles of each service area within the building
• Provided hands-on training for 5 new Copy Center Associates

West Chester, Pennsylvania, United States

• Wrote and published full-length articles (600-1000 words) per week.
• Successfully co-hosted 2 live Zoom events for TED Talk speaker/author Ella Dawson and gender studies professor Dr. Lisa Huebner.
• Earned “Best Article of the Week” recognition from President, Vice President and senior editors.

West Chester, Pennsylvania, United States

• Reviewed 50-90 submissions weekly, which include, but are not limited to: prose, poetry, fiction and non-fiction stories, scripts, photography and other artwork mediums.
• Teamed with 23 editors to vote on submitted works to be included in the magazine.
• Provided appropriate and constructive feedback to send to authors/artists for optional resubmission.

West Chester, Pennsylvania, United States

• International online magazine written for college students by college students
• Contributed story pitches to the writing team on a weekly basis.
• Covered a variety of topics related to lifestyle, career, beauty, fashion, wellness, health and global news.
• Assisted the social media and marketing team by creating and posting event flyers and infographics using Canva.

West Chester, Pennsylvania, United States

• Corresponded with patrons over the phone to redirect calls to specific offices/faculty within the building.
• Researched and provided information to patrons on the union’s policies, building hours, and current university-sanctioned events
• Authorized loaning of building equipment, such as laptops, tables, and chairs.
• Reserved available rooms for events and meetings using 25Live.
• Observed lost-and-found log and aided patrons on how to retrieve them before, during or after building hours.
• Captured significant notes during shift, such as disturbances/complaints, late sign-outs on equipment, missing items, etc.

West Chester, Pennsylvania, United States

B.A. English Writing, Journalism, 3.71 Gpa

Activities and Societies: Her Campus at West Chester - Vice President, Content Writer Daedalus Literary Magazine - Editor The Quad Student.

High School Diploma, 3.4 Gpa

Activities and Societies: Varsity Cheerleading, Fashion Club