Niklas Kaden Email & Phone Number

Zurich, Switzerland

Zurich, Switzerland

Zurich, Switzerland

Copenhagen, Capital Region, Denmark

• Led strategy project to assess and define current operating model, cost baseline and future operating model, initiatives bucket and value case for the customer support division of a large logistic company. The future operating model has the ambition to improve both efficiency and effectiveness whilst also improving customer experience though improvements across technology, organizations and channels.• Built a toolkit for the creation and uplifting of Government Digital Services including overarching value chain and underlying artifacts for a larger 5 year digital government strategy.• Performed M&A integration due diligence, setting the consolidation strategy, target operating model blueprint and integration timeline.• Led projects within emerging technologies like process mining and iBPMS.

Copenhagen Area, Denmark

• Led local country cutover for a large global SAP S/4HANA migration at a multinational company. This entailed planning and driving legacy cutover activities; tracking of legacy system readiness throughout all mock cycles and final cutover; facilitation, planning and execution of business freeze activities in alignment with various stakeholders and business units; as well as running daily stand-ups with large audiences.• Member of technical design authority and UiPath Product Owner for Deloitte's Intelligent Automation cloud-managed-service platform 'Dara' (driven out of Deloitte UK London office).• Led robotics and cognitive automation projects, this entailed assessing and scoping client opportunity size, facilitating and driving client assessment workshops, handling projects end-to-end, and continuously managing key client and internal stakeholders.• Presented client opportunity assessments to C-Level executives as automation expert in client cultivation meetings both in Denmark and abroad.• Led first automation off-shore delivery project between Denmark and India and drove delivery of technical workstreams of 3-5 projects simultaneously, delivering up to 90% time-savings per process automated.

Kopenhagen Und Umgebung, Dänemark

• Developed and architected first digitally validated GxP (Good Practice) compliant Robotic Process Automation (RPA) solution at leading global healthcare company. Subsequently the RPA solution was celebrated for its high impact and the initiative was awarded the global simplicity award at the client.• Conducted process mapping, reengineering as well as development of +20 process automations for +10 different companies with an average payback-period of below one year and cumulative double digit FTE savings.• Facilitated the creation of a pricing model between four Deloitte partner countries for a global RFP of a multinational company that secured a multi-million-dollar agreement for the next few years.

Hamburg, Germany

• Founded a user-centric personal assistant app company that leverages natural language processing and machine learning to inform users about relevant events through a chat interface.• Negotiated partnership with app development firm, conducted legal work for incorporation, pitched to investors, led product/market fit assessment and drove ongoing customer development through wire framing and prototyping, which resulted in the first design specifications for the initial product offering.

Kopenhagen Und Umgebung, Region Hovedstaden, Dänemark

• At BetterIdeas I have worked in a small team that primarily focused on digitising classic consultancy services in Denmark. I was highly involved in the business development process.

Hamburg, Germany

• Developed customer onboarding flows, prepared product launch and built strategic partnerships, working directly with former strategy consulting executives (Turgot Ventures).• Introduced firms first AdWords and SEO campaigns after conducting competitive landscape assessment to gather actionable insight.

Master’S Degree, Msc Business Administration And Information Systems (Major In Business Economics And It Management)

• Master thesis: ‘Exploration And Exploitation In Rapid Growing Startups’ (Grade 12/12) • The master is a leadership program that deals.

Bachelor’S Degree, Ba Information Management

• Bachelor thesis: "A study on cultural influences on Knowledge Management" (Grade 12/12) • Information management is an interdisciplinary.

Exchange Semester

Activities and Societies: Varsity field hockey• Exchange Semester at University of British Columbia's Sauder School of Business.