Nikolas Dimopoulos Email & Phone Number

Poland

⚡ Responsibilities:▪️ Plan and setup of global digital marketing campaigns on key digital media channels▪️ Define Key Performance Indicators, measure and report.▪️ Optimize, execute, and test new approaches, conversion tests, A/B split-tests etc.▪️ Identify campaign trends and insights, and optimize spending and performance based on the insights▪️ Collaborate with internal teams to build landing pages and optimize the user experience▪️ Instrument conversion points and optimize user funnels🛠️ Skills: LinkedIn Advertising | Google Ads | Paid Media Advertising PPC) | Performance Marketing | Project Management | Google Analytics

Poznań, Wielkopolskie, Poland

Leading a team of 3. 📈 Achievements:▪️ Managed €707k advertising spend with a 124% ROAS▪️ Increased overall advertising revenue by 8x▪️ Delivered 4x growth in Google Ads revenue in 3 months with a 163% ROAS▪️ Launched Microsoft Ads as a new advertising channel, achieving 4x revenue growth YoY.▪️ Launched Facebook Ads as a new advertising channel, achieving 2x revenue growth YoY.▪️ Grew social media presence by 3.5x and social media traffic by 3x▪️ Improved Trustpilot rating from 3.4 to 4.7⚡ Responsibilities:▪️ Developed and executed a comprehensive digital marketing strategy across all channels▪️ Owned and managed all digital marketing channels and social media accounts.▪️ Created, launched, and optimized ad campaigns across various platforms (Google, Facebook, Instagram, Microsoft, LinkedIn, Pinterest)▪️ Analyzed campaign data to drive growth and performance▪️ Implemented Google Analytics to generate actionable insights▪️ Managed digital marketing budget for optimal allocation▪️ Optimized website and social media content for improved engagement▪️ Managing the company's positive online reputation▪️ Led cross-functional marketing projects▪️ Built and managed a high-performing digital marketing team, focusing on business and personal growth.🛠️ Skills: Digital Marketing Strategy | Omnichannel Marketing | Paid Advertising (PPC) | Social Media Management | SEO | Project Management | Analytics

Poznań, Wielkopolskie, Poland

⚡ Responsibilities:▪️ Devise, run, and optimise advertising campaigns on several ads platforms (Google, Facebook, Instagram, Microsoft, LinkedIn, Pinterest, and more)▪️ Analyze global data to discover new trends and changes in people's behaviour▪️ Testing advertising copy for effectiveness▪️ Monitoring the performance of existing campaigns▪️ Running reports on conversion, return on spend▪️ Research medical industry developments for new keyword opportunities▪️ Research for banned words, holidays, and global events to improve the campaigns' performance▪️ Develop new advertising copy▪️ Publish and promote content on WhatClinic’s social media channels▪️ Reply to online messages and comments, report malicious reviews▪️ Engage with social media users, increase brand awareness and boost the company’s online reputation

Poznań, Wielkopolskie, Poland

Leading a team of 3. 📈 Achievements: ▪️ Led website design, structure, and tracking implementation for data optimization▪️ Managed a €62k advertising budget to promote a new subscription service in the market, achieving 166% ROI▪️ Generated 650 Marketing Qualified Leads in 9 months at €95 CPA, for a min €1800 subscription revenue▪️ Grew organic Instagram following to 1,000 targeted users in 1 year▪️ Managed 5k email subscribers, achieving 35.7% Open Rate and 2.24% Click Through Rate.▪️ Increased website traffic by 310% in 1 year, with 69% organic growth⚡ Responsibilities:▪️ Developed and executed a comprehensive digital marketing strategy across all channels▪️ Owned and managed all digital marketing channels and social media accounts.▪️ Created, launched, and optimized ad campaigns across various platforms (Google, Facebook, Instagram, Microsoft, LinkedIn, Pinterest)▪️ Analyzed campaign data to drive growth and performance▪️ Implemented Google Analytics to generate actionable insights▪️ Managed digital marketing budget for optimal allocation▪️ Optimized website and social media content for improved engagement▪️ Managing the company's positive online reputation▪️ Led cross-functional marketing projects▪️ Built and managed a high-performing digital marketing team, focusing on business and personal growth.🛠️ Skills: Digital Marketing Strategy | Omnichannel Marketing | Paid Advertising (PPC) | Social Media Management | SEO | Project Management | Analytics | Email Marketing

Athens, Greece

The purpose of this position is to track, oversee and optimize all customer interactions in order to ensure exceptional customer experience.▪️ Track, measure and report every interaction a customer has throughout its lifecycle.▪️ Devise new customer journeys to support new business processes and create value for the customer.▪️ Review existing customer journeys, define pain-points and implement mitigation actions for improvements in customer's experience.▪️ Mapping and optimizing the customer's funnel to drive results while retaining a delightful customer experience.▪️ Devise proper communication plans to convey the brand's principles and reinforce the brand's perception.▪️ Present findings to key stakeholders, coordinate inter-functional teams to enhance customer experience and monitor progress.▪️ Work closely with Customer Operations departments on developing new programs to improve customer satisfaction and loyalty.▪️ Respond to customer feedback and requests on various experience related issues with the brand▪️ Consolidate and analyze data from several sources in order to extract valuable insights to improve customer experience. ▪️ Define and utilize KPIs to monitor key customer metrics.▪️ Regular engagement with and observation of customers to research their perceptions and expectations from the organization.▪️ Motivate and grow customer-facing teams, provide new tools, revise processes and set incentives▪️ Ensuring feedback mechanisms and reports are fit for purpose.▪️ Build strong customer engagement and strengthen loyalty.▪️ Protect the legal, financial, and moral well being of the company.

Athens, Greece

Athens, Greece

The purpose of this position is to build long-term relationship with the customer base and re-educate potential churners, thus enhancing customer loyalty and profitability.▪️ Re-educate customers requesting cancellation of service on the benefits of WIND Hellas and adopt the best-cost approach to retain them.▪️ Communicate with customers on upgrade requests, program information inquiries, enrollment & redemption, anniversary & satisfaction contacts.▪️ Timely process cancellation orders and other paperwork to comply with customer requests.▪️ Provide daily activity reports to the supervisor.▪️ Promote company image through all customer interactions.▪️ Comply with the standard performance measures and individual goals assigned by the supervisor & contribute to the realization of the overall team goals within time constraints.▪️ Provide assistance to other CS functions in order to achieve CS objectives.▪️ Assist in any projects/tasks as requested by the superior.

Athens, Greece

▪️ Organising and Managing tennis events▪️ Supply management▪️ Policies and procedures application▪️ Sponsor seeking▪️ Refereeing▪️ Reporting

Athens, Greece

▪️ Conducting surveys▪️ Reporting▪️ Promotion▪️ Informative campaigns

Master'S Degree, Marketing And Communications, A - Excellent (29/30)

Solid knowledge of Marketing disciplines, focusing on: ▪️ Digital Marketing and Social Media strategy ▪️ Marketing Research ▪️ Marketing.

Bachelor'S Degree, Business Administration And Management, General, Excellent (8.85/10)

▪️ Principles of Management ▪️ Business Microeconomics ▪️ Quantitative Methods in Business I ▪️ Principles of Financial Accounting ▪️.