Windows Technical Support
CurrentWindows support for the customers - by mail, remote, or via the phone. Install different software and hardware. Using tools for remote access like VNC/ Team Viewer/ Anydesk to maintain remote Windows devices, and install, reinstall, or remove the software. Resolve problems with Antivirus programs or caused by them. Resolve problems with broken programs by troubleshooting or reinstalling them or the libraries that they depend on. Resolve problems with Wi-Fi or LAN Networks on end user's devices. Setting up Windows VPN, OpenVPN, and RDP for remote work. Deploy MS Office 365 or an older version. Setting up Outlook with O365, Exchange, IMAP, and POP3 and resolve incidents when they don't send emails. Troubleshoot Word, and Excel when they crash or freeze. Troubleshoot Browsers errors or slow working. Install or troubleshoot digital signature. Add or manage print or scan on Konica Minolta, Canon, HP, Lexmark, Brothers, etc. Resolved by deleting the error jobs or through drivers reinstall. Set up VoIP software, digital signature, MS Office etc. Describes daily work in ticket system.
