Nikole Cabrera Email & Phone Number

Suffolk County, New York, United States

• Managing various transaction types, including returns, exchanges, and purchases• Opening store credit accounts tailored for personal and business needs, ensuring to provide seamless transactions and create personalized savings deals catered to their needs• Managing a multi-line phone system, promptly addressing any inquiries, and directing calls to the relevant departments as needed• Providing personalized assistance to customers in placing online orders• Concluding the processing of all incoming online orders and organizing their placement at designated in-store pickup points, optimizing convenience for customers seeking in-store pickup

New York City Metropolitan Area

• Screen phone calls and route them to the appropriate party using Microsoft Teams.• Provided coordinator responsibilities by offering support to other teams in assisting them with reserving conference rooms, order last minute catering services, add guests to building security, greeting and guiding visitors, spread correspondence, internal communication, and confirm all upcoming reservations in advanced.• Knowledge of EMS Software to reserve conference rooms for our lawyers and partners for a variety of needs, ranging from small client meetings to large hosted events.• Prepare visitor’s confirmations for our out of state/out of country lawyers, partners, global head directors, etc., who were visiting the NY office. This includes reserving them a temporary visiting office and ordering car services when requested.• Generate and print out reports for the following day.

New York, New York, United States

• Onboarded new agents. Reviewed applications, ensured that agency and individual licenses were current/up to date, submitted requests for background checks. Wrote short summaries for management approvals. • Sent out introductions / welcome emails and set up agents in the computer system. • Provided administrative support by responding to agent and agent rep emails, posting remittance payments and scanning documents. • Brief knowledge of using Workday’s Concur to book flights, hotel reservations, and car services.• Developed knowledge on the system ASAP, a proprietary platform for appointed title agents to access qualified vendors providing land record and ancillary search services, as well as title commitment production.

New York City Metropolitan Area

• Performed front office responsibilities. Checked in patients, answered phones, scheduled appointments, verified insurances, handled billing/payments, performed data entry and filing. • Cleaned and sterilize the Instruments; prepared rooms for patients. • Developed knowledge of DenTech Program.

New York City Metropolitan Area

• Greeted Customers and provided customers advice in choosing drinks matching their health/fitness needs.• Handled cash and electronic payments.• Prepared smoothies and acai bowls; make cold pressed juice, replenished Topping Bar and Yogurt Machines.• Assisted in opening/closing duties.

New York City Metropolitan Area

• Greeted and checked in patients, verified insurance and input patient information. Scanned and copied documents.• Answered calls and scheduled appointments by phone or in person.

Education record

Diploma