Nikole Pérez Mato

Nikole Pérez Mato Email and Phone Number

Customer Success and Project Manager @ Open Assessment Technologies S.A.
Vigo, Galicia, Spain
Nikole Pérez Mato's Location
Greater Vigo Metropolitan Area, Spain
Nikole Pérez Mato's Contact Details

Nikole Pérez Mato work email

Nikole Pérez Mato personal email

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About Nikole Pérez Mato

Dynamic and results-driven IT professional with large experience in managing enterprise accounts, customer success, and technical enablement. Proven expertise in guiding customer journeys, driving retention, and identifying growth opportunities.Skilled in building strong customer relationships, advocating for customer needs, and collaborating cross-functionally to deliver tailored solutions.Holds a master’s degree in Telecommunication Engineering and an IT MBA.Bilingual in French and Spanish, proficient in English, and has knowledge of German, Italian, and Portuguese.Motivated to leverage my expertise to help companies drive transformation and optimize business outcomes through innovative technology solutions.

Nikole Pérez Mato's Current Company Details
Open Assessment Technologies S.A.

Open Assessment Technologies S.A.

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Customer Success and Project Manager
Vigo, Galicia, Spain
Website:
taotesting.com
Employees:
84
Nikole Pérez Mato Work Experience Details
  • Open Assessment Technologies S.A.
    Customer Success And Project Manager
    Open Assessment Technologies S.A.
    Vigo, Galicia, Spain
    View
  • Open Assessment Technologies S.A.
    Customer Success / Project Manager
    Open Assessment Technologies S.A. Nov 2021 - Present
    Luxembourg/Madrid/Remote
    - Managed Enterprise customer accounts and relationships from contract negotiation to implementation and invoicing. - Developed and executed strategies to accelerate customer adoption of SaaS products through technical enablement, usage training, project planning, and onboarding.- Acted as a trusted advisor, collaborating with internal stakeholders (Engineering, Support, Operations, Product, Marketing, Sales, Finance) to ensure customer needs are met.- Conducted regular proactive calls and account review meetings to maintain strong customer relationships.- Delivered solutions ensuring adherence to budget, timeline, and scope to maximize customer value.- Coordinated resources to address customer questions, concerns, or issues, ensuring resolution.- Represented the voice of the customer to inform support, marketing, sales, services, partners, and product strategy.- Managed migrations from CurrentGen to NextGen products, ensuring a smooth transition.
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  • Stellantis
    It Project Manager
    Stellantis Jul 2006 - Nov 2021
    Senior project manager at Stellantis (former Groupe PSA Peugeot-Citroën SA and FCA Fiat Chrysler Automobiles).- Managed IT projects from study to delivery, coordinating with cross-functional teams in multiple countries.- Worked in the IT infrastructure department, managing various digital transformation projects in the automotive sector, including IT system mergers and software implementations.- Oversaw software systems, working closely with internal stakeholders and external vendors.
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  • Atos
    It Project Manager
    Atos Nov 2003 - Jun 2006
    Vigo Area, Spain
    Contractor for PSA Peugeot Citroën (Stellantis).- Managed a quality surveillance software system for vehicle manufacturing.- Oversaw delivery of software developments.- Led cross-functional IT projects in the industrial sector.
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Nikole Pérez Mato Skills

.net Requirements Analysis Release Management Linux Agile Project Management Itil Jira Telecommunications English Team Management Team Leadership Oracle Intranet Portals Web Services Pl/sql Itil Implementation .net Framework Sql Business Strategy Management Project Management Software Development German French Software Project Management C# It Management Mysql

Nikole Pérez Mato Education Details

Frequently Asked Questions about Nikole Pérez Mato

What company does Nikole Pérez Mato work for?

Nikole Pérez Mato works for Open Assessment Technologies S.a.

What is Nikole Pérez Mato's role at the current company?

Nikole Pérez Mato's current role is Customer Success and Project Manager.

What is Nikole Pérez Mato's email address?

Nikole Pérez Mato's email address is ni****@****ole.net

What schools did Nikole Pérez Mato attend?

Nikole Pérez Mato attended Universidade De Vigo, Ide-Cesem.

What skills is Nikole Pérez Mato known for?

Nikole Pérez Mato has skills like .net, Requirements Analysis, Release Management, Linux, Agile Project Management, Itil, Jira, Telecommunications, English, Team Management, Team Leadership, Oracle.

Who are Nikole Pérez Mato's colleagues?

Nikole Pérez Mato's colleagues are Rafael Tovar, Dragos Ivan, Andrey Shaveko, Beatriz Sanfrutos, Gabriel Felipe Soares, Tommaso Leonardi, Amy Mantilla Merizalde.

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