Nilanjan Chatterjee Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

Responsible for all content integrations, content refresh processes and tools and content quality in hotel distribution platform:☑ All descriptive and dynamic content integrations with suppliers (hotel chains, OTAs, bed banks, etc.) - totalling a 12M+ (and rapidly growing) property inventory☑ All integrations with various service providers (room mapping.

Bengaluru, Karnataka, India

Managed development of enterprise applications:☑ HotelHub Extranet: A new and upgraded version of HotelHub's first-party booking channel, an extranet for hoteliers to set up their property, room information, customers, negotiated and public rates, stay restrictions, and other details, view details of bookings received, etc.☑ Rate Optimiser: An application.

Dubai, United Arab Emirates

☑ Managed development of several applications, e.g. 1) Application used for configuring suppliers (hotels, transportation service providers, visa service providers, etc.) and products (rates, inventory and content) 2) Application for configuring customers (travel agents buying from DOTW) 3) Application for generating reports 4) Application for customers to.

Bengaluru Area, India

Worked as a hospitality domain specialist building applications for clients of HCL (primarily Sabre Corporation)

Bengaluru Area, India

Managed development of Sabre's new hotel property management system, the SynXis Property Hub:☑ Working with stakeholders and customers/users to elicit requirements concerning new product features and enhancement of existing features using workshops, interviews, brainstorming, observation, etc.☑ Analyzing the requirements; working with architects, dev teams.

Bengaluru Area, India

☑ Preparing functional and business requirement documents for new products and new features / enhancements of existing products☑ Working on UI with Design teams☑ Communicating with SCRUM teams and attending the Planning, Refinement and Retrospective meetings as well as the daily status meetings and demos; clarifying any and all queries to the developer.

Bengaluru Area, India

☑ Managing / consulting on OTA/PMS/CRS/RMS/IBE interface development projects (initial discussions, specification and requirement gathering, feasibility study, preparing project schedule, assigning resources for development and certification testing, live testing with pilot hotel, creating advisory and SOP documents for the certified interface and handing.

Bengaluru Area, India

Achieved 85% increase in non-contracted segment by enhancing dynamism in pricing and optimizing electronic channels and 69% increase in RevPAR (with 48% increase in RGI pushing the rank from 4 to 2 in the 5-hotel comp set); revised differentials of rate and inclusions between room categories to increase occupancy of higher room categories. Responsible.

Bengaluru Area, India

Played a key role in setting up Taj Hotels’ first cluster revenue/reservations office – for the 6 hotels (pertaining to 4 different brands) in the city of Bangalore – and have been responsible for selling the combined inventory of 900+ rooms efficiently and at the optimum price point, and meeting the up-sale/cross-sale targets set by corporate revenue.

Bengaluru Area, India

Managed the room reservations department (while handling the basic responsibilities of the revenue manager in their absence) of the 199-key Vivanta by Taj – Whitefield, Bangalore, the city’s most high-performing business hotel; achieved 12% ARR growth in financial year 2011-12 over 2010-11 when competition hotels’ ARR waned; was instrumental in its.

Kolkata Area, India

Assumed exclusive responsibility for the entire front office and reservations operations working under the Accommodations Manager at Hotel Lindsay, Kolkata.

Gurgaon, India

A supervisory position in the pioneering business hotel in India's most modern city

Aurangabad Area, India

Have been responsible for transforming the art and the science of front office operations in Lemon Tree Hotels, by instituting a number of new practices and procedures and revising/standardizing several existing ones, consequently creating history in the organization by being promoted, by its top corporate management, within a year after joining. Joined.