As an experienced Project Management Officer (PMO) with Tata Consultancy Services, I excel in leading strategic initiatives and driving business success through effective project coordination and performance monitoring. With over 8 years of expertise across project management, business analytics, and data analysis, I have honed my ability to deliver high-quality results while ensuring flawless execution.My strengths lie in managing complex projects, coordinating internal and external resources, and ensuring timely delivery of objectives. I’m well-versed in analyzing revenue reports, WON Master, CRM, PCM, and PRM systems, and I excel at maintaining comprehensive records of team performance for seamless appraisals. With a proactive approach, I track project performance and meet with clients to clarify their needs, translating their requirements into actionable plans.Previously, as a Data Analyst, I streamlined data management processes, meeting SLAs and performance targets. My background as a Customer Service Officer further sharpened my skills in client relations, escalation handling, and customer satisfaction.I hold a Bachelor's in Commerce from Madurai Kamaraj University, and my key skill set includes project management, process optimization, business analytics, SLA management, and training & development. I am always seeking opportunities to improve processes and deliver excellence in every project I manage.Let’s connect if you’re interested in discussing project management, strategic initiative implementation, or data-driven process improvements!