Nilotpal Dutta Email and Phone Number
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Nilotpal Dutta personal email
- A motivated and experienced IT professional with over 14 years of experience in project management, production support, release management, incident and change management.- Experience in implementing Agile practice into post production support.- Experienced in providing IT support for global customers across a range of industries such as banking, insurance and communications.- Middleware/DevOps engineer with experience in Oracle Fusion Middleware and optimization of development and operational cohesion for efficient code delivery.- Currently working in Oracle as a Senior Systems Engineer. Lead and manage operational and support activities for fusion middleware applications with complete ownership of environment services and middleware support for finance and supply chain related applications.- Worked in Infosys as a Senior Consultant (Cloud Operations) where I lead a team of engineers from offshore that provided operations & production support and implemented application performance monitoring solutions for CitiBank's IT infrastructure.- Worked in Accenture as Software Engineering Team Lead. While working here I got the opportunity to work in domains such as communications, media & entertainment and insurance. I worked in four projects throughout my tenure and performed with great results across IT project management, operations, support, incident management, change management SRE, Oracle WebLogic, ServiceNow, AWS and Splunk.- Started my career in Sobha Renaissance IT as a Software Engineer. Worked as a build, release and deployment engineer for customers in healthcare domain.- Key skills: IT project management IT production support Release management Incident and change management DevOps Agile Team collaboration Communication Planning and organization- Softwares & technical skills: Oracle WebLogic Server Oracle HTTP server & Apache JIRA Confluence Jira Query Language (JQL) Oracle Cloud Infrastructure Oracle Database Linux & Windows Shell scripting SQL query Amazon Web Services ServiceNow Git Jenkins Splunk log management.- Certifications: Oracle Cloud Infrastructure 2020 Certified Architect Associate Oracle Cloud Infrastructure Foundations 2020 Certified Associate ITIL 2011 Foundation by AXELOS (certificate GR750253763ND)
Oracle
View- Website:
- oracle.com
- Employees:
- 184101
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Principal Site Reliability EngineerOracle Nov 2017 - PresentBengaluru Area, India- Manage the environments and provide Oracle fusion middleware support for finance and supply chain applications with a focus on timely resolution of issues.- Oversee the incident queue. Provide SME support to resolve issues and root cause analysis. Achieved a consistent response and resolution SLA of 98% on monthly basis.- Plan and organize quarterly patching, maintenance and security updates for fusion middleware and databases. Reduced the time to completion from a 3 month cycle to an almost one month cycle.- Collaborate with multiple teams across organization and communicate effectively to reduce any gap and improve overall outcome.- Implemented Agile practice for change management, system improvement and application release processes to reduce blockers and streamline the process.- Good hands on experience in JIRA tool (epic, story, tasks, sub-tasks, sprint), Jira Query Language (JQL) and Confluence for documentation.- Maintain and keep the technical and process related documentations up to date. Conduct knowledge sharing sessions.
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Senior Consultant, Cloud & Infrastructure Services Management.Infosys Jun 2016 - Sep 2017Bengaluru, Karnataka, India- Lead the project and program management for application performance monitoring (APM) team. Managed a team of 5 people distributed across different locations.- Setup APM for customer’s infrastructure and helped transform alerting and ticketing mechanism from reactive to proactive real time monitoring. Reduced the number of severity-1 alerts by 50%.- Managed the incident queue in ServiceNow. Achieved 99% response SLA and 98% resolution SLA targets on a monthly basis.- Planned and organized monthly and quarterly maintenance activities.- Worked on creating and managing technical documentation for the project. - Conducted technical training sessions for the team. -
Software Engineering Team LeadAccenture Dec 2015 - May 2016Bengaluru Area, India- Lead the DevOps automation efforts to build an Accenture internal application.- Worked extensively on building the infrastructure on AWS, continuous deployment pipeline through Jenkins and repository in Git. - In this project I also got a chance to work on setting up log monitoring and creating dashboards and alert mechanism through Splunk for proactive monitoring. -
Software Engineering Team LeadAccenture Sep 2013 - Nov 2015Bengaluru Area, India• IT support and operations lead for a large media and entertainment customer.• Lead a team responsible for smooth running and upkeep of Oracle middleware stack of customer’s IT infrastructure.• Provide L2 and L3 level support for Oracle Weblogic, OSB and Oracle Database.• Release management – plan, schedule and implemented deployments in production.• Operations management – shift and roster management. Supervise BAU operations and support activities.• Project management – assist project managers in planning, estimation and execution of new projects. Liaise between customer and Accenture management. People management. Conducted performance reviews for direct reports.
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Senior Software EngineerAccenture Mar 2012 - Aug 2013Bengaluru Area, India• Senior support engineer within Technical Architect team responsible for customer's Oracle fusion middleware stack.• Individual contributor. Automated jobs through scripting and provided L3 level support for Weblogic Server.• Conducted technical training and contributed towards monthly technical brown bag sessions.
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Senior Software EngineerAccenture May 2010 - Feb 2012Bengaluru Area, India• Environment management engineer for a customer in communications domain.• Provide support for IT infrastructure and operations. Lead L1 and L2 activities in a 24x7 support environment.• Worked extensively on UNIX shell scripting, Weblogic server administration, Oracle database and PL/SQL.• Plan, co-ordinate and schedule release activities for test and production.
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Software EngineerSobha Renaissance Information Technology Jul 2006 - Oct 2009Bengaluru Area, India• Joined as a trainee engineer, rising to Software Engineer position within six months.• Build and deployment engineer for projects in healthcare domain. Automated build and deployment process.• Release management for multiple projects. Code repository management.
Nilotpal Dutta Skills
Nilotpal Dutta Education Details
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Vtu, BelgaumFirst Class -
Shrimanta Shankar AcademyFirst Class
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Cotton Collegiate SchoolFirst Class
Frequently Asked Questions about Nilotpal Dutta
What company does Nilotpal Dutta work for?
Nilotpal Dutta works for Oracle
What is Nilotpal Dutta's role at the current company?
Nilotpal Dutta's current role is Principal Site Reliability Engineer at Oracle.
What is Nilotpal Dutta's email address?
Nilotpal Dutta's email address is ni****@****o.co.in
What schools did Nilotpal Dutta attend?
Nilotpal Dutta attended Vtu, Belgaum, Shrimanta Shankar Academy, Cotton Collegiate School.
What skills is Nilotpal Dutta known for?
Nilotpal Dutta has skills like Team Leadership, Project Management, It Service Management, Change Management, Incident Management, It Infrastructure Management, Release Management, Production Support, Weblogic Administration, Log Analysis, Process Automation, Splunk.
Who are Nilotpal Dutta's colleagues?
Nilotpal Dutta's colleagues are Lesly Stefany Ortiz Rios, Petar Milosavljevic, Raja Swamygowda, Mihaela Buhalau, Mulugu Vishwanath, Gerhard Scherffel, Alice Luo.
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Nilotpal D.
Guwahati -
Nilotpal Dutta
Assistant Manager - Projects (Hod - E & Ne) | Chartered Engineer (Ceng), Mba (Op), B.Tech (Eie)Kolkata1yahoo.co.in -
Nilotpal Kumar Dutta
Director, Hybrid Cloud Solutions At Hewlett Packard Enterprise India | Published Author Of 3 NovelsBengaluru3yahoo.co.in, hpe.com, hpe.com -
Nilotpal Dutta
Consultant - Data & Analytics | Data Architect | Business Intelligence | Certified Tableau Consultant | Psm-L | Pspo-Ii | Safe® 6 Agilist | Itil V4 | Tcs Platinum Certified MentorKolkata2gmail.com, tcs.com
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