Provide comprehensive network support and troubleshooting services, ensuring optimalfunctionality and addressing issues promptly.• Offer expert application support and troubleshooting, resolving software-related issues toenhance system efficiency.• Configure and provide support for modem/router services, ensuring seamless connectivityand resolving any configuration issues.• Conduct hardware support and upgrades, ensuring the reliability and performance of systems.• Maintain accurate and up-to-date information in support systems, facilitating efficienttracking and reporting.• Generate detailed reports as requested, offering insights into support activities andcontributing to informed decision-making processes.