Nil Vidal Flores Email and Phone Number
Talented professional and passionate of Hospitality, Travel Industry and Sales growth. I have an extensive experience in business development and international markets since I have worked in 4 different countries so far.Professionally trained in Hospitality and Tourism by CETT in Barcelona, I decided to expand my knowledge in applied Sales by coursing a Revenue Management Master’s Degree that gave me great expertise in analyzing markets and finding the right growing key in each case.By 2015 I decided to jump on an exciting project in Indonesia, where I was given the opportunity to set up the booking system for a newborn Hotel named Ardi Beltza which we placed TOP 3 rated Hotel by TripAdvisor in Gili Air after a few months.After a couple years, I decided to move on for a new adventure and moved to Australia where I lived for a year and a half and I developed my abilities in Team Leadership and International Team Management within the Hospitality world, being an important asset for Jabiru Sports and Social Club in Northern Territory first and Kri Kri Restaurant in Melbourne afterwards.In 2018 and back to Barcelona, I was contacted by BlueStripe to develop the sales strategy for their brand-new Independent Market (B2C) in Spain and Italy where we achieved a growth of 200% during the first trimester and more than 400% at the end of the first year, soon enough I also took part on the development of the Wholesale Market (B2B) in coordination of the VP of Sales.I work hard every day to keep on learning and developing new skills. I love to accept new challenges which make me a better professional and person.
Esl Education
View- Website:
- esl-education.org
- Employees:
- 209
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Language Travel ConsultantEsl Education Jan 2022 - PresentBarcelona, Cataluña, España
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International Admission OfficerEsl Education Jun 2021 - Jan 2022Barcelona, Cataluña, España• Processing bookings• Managing customers’ files• Assisting customers before, during and after their stay• Invoicing courses, collecting invoices and ensuring receipt of payment• Dealing with problems and special requests• Providing personalised advice to each customer, including detailed information regarding every step of the language course• Assisting with any special projects or various• Administrative tasks as assigned• Support in the reception area: greeting customers, collecting the mail, deliveries, etc.
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Student Sales CoordinatorBluestripe Aug 2018 - Nov 2020Barcelona Y Alrededores, España• Helped to develop the sales strategy for the independent market in Spain and Italy, with a reliable growth of 200% during the first trimester and more than 400% during the first year.• Provided detailed weekly departmental reports and updates to general management.• Took care of the Wholesale market (B2B) during 2019 in coordination with our VP of Sales.• Managing to create new business relationships with both national and international schools and universities.• Processing all kind of reservations from early stage of prospection to a closed sale.• Regularly improving the company sales pipeline with new Leads that will then become future customers.• Applied new Tools and Sales Channels to increase the final number of Sales.• Responsibility for the entire sales cycle including managing long term relationships with key clients.• Participation in fairs and sales meetings. -
ManagerKri Kri Mezethopoleion Greek Restaurant Oct 2017 - Jun 2018Melbourne Y Alrededores, Australia• Helped to develop the revenue management estrategies.• Successfully managed the activities of the team members.• Provided detailed monthly departmental reports and updates to general management.• Closing and collecting money.• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.• Appropriately suggested additional items to customers to increase restaurant sales.• Answered questions about menu selections and made recommendations when requested.• Regularly checked on guests to ensure satisfaction with each food course and beverages.• Politely answered phones promptly and recorded and confirmed reservations.• Resolved customer disputes with tact and professionalism.
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SupervisorJabiru Sports And Social Club May 2017 - Oct 2017Kakadu National Park, Northern Territory, Australia• Opening and closing the venue.• Control all the Gambling Area and collect money at the end of the day.• Broke down bar after events and returned leftover liquor, glassware and banquet carts.• Contact agencies and artist for different functions.• Take phone calls.• Processed cash and credit card payments.• Rostering the working team depending on historics.• Creating different kinds of promotions and discounts.• Managing and working with a big team and helping each other.• Stopped service to any adult furnishing alcoholic beverages to a minor.• Control stocktake and contact providers when necessary.
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Reservations ManagerArdi Beltza Bungalows Jul 2015 - May 2017Gili Air, Lombok, Indonesia• Perfect knowledge of the services offered by the hotel, conditions of use in terms to inform all guests.• Master rates, promotions, discounts and payment methods that the hotel offers.• Process all kinds of reservation in-time adjusting the prices according availability.• Manage accommodation and services bookings, specifying check-in and check-out dates and totaloccupation.• Knowledge about existing reservations (back to back, FIT...).• Controling availability at all times, developing the booking planning daily.• Process of cancellations and important modifications.• Contact different agencies, reservation centers and other companies who are regular source of guests.• Manage different intranets in terms to update general information and rates of the stablishment.
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Booking AgentRent Top Apartments Oct 2013 - Jun 2015Barcelona Y Alrededores, España• Manage all kind of reservations introducing them in our own system.• Contact future costumers and offering answers to all their doubts.• Provide touristic services and different informations to in-house guests.• eMail maintenace contacting different providers, agencies and transfering them to other departments.• Control agencies intranets, opening and closing room sales and quotas depending on availability.• Apply Revenue Management strategies relying on past stats and availability guesses.
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Booking AgentFeelathome Apartments Mar 2012 - Oct 2013Barcelona Y Alrededores, España
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WaiterCan Ganassa Restaurant Apr 2010 - Nov 2011Barcelona
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ReceptionistHotel Barcelona Princess Oct 2009 - Feb 2010Barcelona Y Alrededores, España
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RecepcionistHotel Alimara Barcelona Sep 2008 - Feb 2009Barcelona Y Alrededores, España -
ReceptionistAparthotel Mariano Cubi Barcelona Jun 2007 - Oct 2007Barcelona Y Alrededores, España
Nil Vidal Flores Skills
Nil Vidal Flores Education Details
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Insa Business, Marketing And Communication SchoolRevenue Management -
Grado En Turismo
Frequently Asked Questions about Nil Vidal Flores
What company does Nil Vidal Flores work for?
Nil Vidal Flores works for Esl Education
What is Nil Vidal Flores's role at the current company?
Nil Vidal Flores's current role is Tourism & Education Sales Expert.
What schools did Nil Vidal Flores attend?
Nil Vidal Flores attended Insa Business, Marketing And Communication School, Cett_ub Tourism & Hospitality, Education/research.
What are some of Nil Vidal Flores's interests?
Nil Vidal Flores has interest in Economic Empowerment, Environment, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture.
What skills is Nil Vidal Flores known for?
Nil Vidal Flores has skills like Turismo, Microsoft Office, Customer Service, Tourism, Event Management, Hospitality, Microsoft Excel, Hoteles, Redes Sociales, Social Media, Hotels, Teamwork.
Who are Nil Vidal Flores's colleagues?
Nil Vidal Flores's colleagues are David Jimenez Lopez, Anna Giulia Momo, Effie Fern, Silvia Acanfora, Laardan Aunor, Fabian Cem Heiniger, Lara Landry.
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