Jens R. Nimmerrichter Email & Phone Number

Frankfurt, Hesse, Germany

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Process consultation for outsourcing, Mergers & Acquistions, RFP ("Ausschreibungen"), process analysis and optmisation, Business Consulting, Business Analysis

Germany

project “Global IPT Deployment”deployment and migration from legacy TDM voice infrastructure to ip-based telephonyproject / programme manager deploymento general "voice" requirement analysis for EMEA countries o deployment programme manager for several EMEA and CEE countries o analyzing and consulting in productisation, new product introduction & integrationo general consulting in commercial and “historic” processes within the overall programme

Frankfurt Am Main Area, Germany

project “TEM – Telecom Expense Management”globalizing and outsourcing of the management of telecom cost (voice services)project manager RFP – Request for Proposalo Global requirement analysis for TEM – RFP (major hubs New York, London, Frankfurt, Milano)o Initial selection and evaluation of potential RFP participantso Structuring and authoring of RFPsub project manager TEM – US/UK integration and project marketingo US and UK requirement analysis and concepts including workshops lead and documentationo Project marketing such as management presentations, budget overviews, timelines, ROI calculations, decision papers, etc.o Primary liaison and coordinator for US & UK project representativeso Conceptual development of Interim solution after project relaunchsubject matter expert TEM – global inventory managemento SME / analyst role for global voice services inventory managemento Analyst for country onboarding expertise and service model impact analysisproject “Contracting of Global IPT Managed Service Provider”RFP, downselecting and contract finalization for a global Managed Service Provider for IP Telephony Infrastructure, Service & Operatesubject matter expert foro ordering, billing and inventory managemento strategic setup for global telecom expense management provider including inventory maintenance processes (MACD), including stakeholder reviews & integration with major global hubso contractual reviews of ITIL driven incident, change and config management for IPT governance functionsproject “Phoenix Transition”implementing of a new contract; transition from old to new service & governance contract model for managed service of TDM telephony infrastructreproject manager phoenix transitiono responsible for transition and implementation of new contract for EMEA reagiono steering and coordination of sub project managerso responsible for sub project & processes in ordering & billing

Frankfurt Am Main Area, Germany

project “Service Improvement Programme”360° contract, process and service review and improvementbusiness analyst for commercial procedureso SME (subject matter expert) and business analyst for commercial end-to-end processo Business analysis and intense process restructuring for global service contract

Ingelheim

Boehringer launches a global TEM RFP project to implement carrier cost savingsbusiness consultant / quality assuranceo Consulting for RFP procedures, content and “lessons learned” from other global companieso Quality assurance for RFP documentation

project “Bankagentur – Filiale der Zukunft” (“branch of the future”)strategic realignment of low-profitable branches (“branch of the future”)subproject manager pilot-migration, phase 1: “Bankagentur / Filiale der Zukunft”o concept development, negotiation and realization responsibility of pilot migration and hardware/software rollout of self service deviceso coordination of device and software commissioning in all affected brancheso coordination of service providers for constructional measures, cash logistics, conveyance and engineerssubproject manager pilot, phase 2: banknote recyclingo customer requirement analysiso approval, quality assurance and coordination of software supplierso pilot product launch coordination and responsibilityo evaluation and project integration of regulatory requirementstechnical consultant: optimization of process and technologyo device / service availability increaseo device management quality increaseo self service device XP migration security audit / concepts; threat analysis & impact assessmento approval, quality assurance and coordination of software suppliersresponsible consultant: evaluation of alternative self service devices and concepts o setup and coordination of evaluation for alternative device manufacturerso requirement analysis / achievement potential analysiso decision model presentationproject foreign country expansion of self service focused pilot branchespilot implementation of self service devices in foreign country branches of the Commerzbank following the precedent of the branch concept „Filiale der Zukunft“subproject manager pilot implementation self service devices and infrastructure o concept development, negotiation and realization responsibility of infrastructure and process accessibilityo approval, quality assurance and coordination of software supplierso pilot product launch coordination and responsibility

project Consolidation of credit card processing subcontractorsexpense optimized pooling of external subcontracted credit card processorssubproject manager infrastructureo analysis, concept development and realization coordination of technical and process infrastructureo concept development and negotiation of security concepts & implementationtechnological environment:Hogan on zOS, MQSeries 5.3 on AIX, WAN/LAN, IPSEC, SSL, firewall and router configuration planning,terminal emulation 3270, file transfer using Connect:Direct

project Vodafone ePOS – substitution of Point Of Sale Softwaretechnological substitution of order entry management system and integration of new requirements to evolve into customer relationship and dialogue marketing management softwarebusiness analysto authoring of company-wide agreed study for substitution of order entry management systemo status quo analysis, actor and requirement analysiso technology evaluation and recommendationo product concept catalogue / customer requirement specification, migration strategieso risk analysis, project planning, expense estimations, skill requirement analysistechnological environment:nation-wide distributed client/server applicationmigration of c/c++ and Informix databases to Java (J2SE/EE) and Oracle/Borland databases

project Outsourcing POS-processing competence focusing of POS processing and administration in newly launched joint company analyst, subproject managero process and requirement analysis for outsourcing of POS business into a dedicated and newly launched company with another german banko subproject responsibility for network architecture, security issues and internet applicationso migration planning and realization responsibilitytechnological environment:internet application with J2EE, RDBMS on Sun Solaris and Oracle 8i/Sybase ASA/IBM WebsphereIP-WAN and X.25 environmentsIBM Mainframe and Stratus Continuum server systems

project Online-/Web-Archive online archive systems within the online banking department for private and corporate customersanalyst, consultanto analysis and consulting on demand of the market departmentso consulting for technical implementation, interface design and security & impact assessmento consulting & evaluation of alternative solutions / market researchtechnological environment:internet applications with J2EE, RDBMS on Sun Solaris and Oracleimplementation and market research/studies for interfaces to IBM MVS systems and several othersystems, online banking and customer legacy databases

project CSS – POS-Statistics-System / Application Frameworkcorporate customers department, card based transaction systems (POS), online-bankinganalyst, architect, concept developero requirement analysis & concept development and implementation coordination for CSS producto requirement analysis & concept development of J2EE Application & Security Framework focused on process optimization and TTM issues in bankwide software development and PKI based security solutionstechnological environment:J2EE, RDBMS on Sun Solaris and Oracle 8i/Sybase ASA/IBM WebspherePKI-infrastructure (Certificate administration with directory server and legacy integration)messaging-based middleware to IBM mainframe (JMS, bank-specific messaging systems)

project WAP / mobile internet / GPRS / UMTS – billing systemsanalyst, architect, concept developero analysis, architecture and concepts concerning WAP / mobile internet solutionso development of billing concepts for 3rd generation mobile data services (GPRS&UMTS)o consulting for unified messaging/voicemail systems and integration of UMS into customer voicemail infrastructuretechnological environment:Siemens /phone.com and Nokia WAP Server running on MS Windows 2000 serversUMS systems by Comverse (Unified Messaging), GSM/(HS)CSD/GPRS environment

project Merger of Hoechst AG / Rhone-Poulenc to Aventis S.A.concepts and change management coordination for intranet-based applications within corporate treasury/cash management department for merger with Rhône-Poulenc to Aventis SAcross-project coordinator, concept developero concept and development coordination of intranet applications that deliver SAP- and Oracle Financials based data access to global subsidiaries for full inhouse-banking functionality and process coverageo consulting for web-based information management / workflow solutionso change concepts for applications and infrastructure for administrative and legal audittechnological environment:MS Internet Information Server running on Windows NT, MS ASP / WebClassesSAP R3 / mySAP.com and Oracle Financials, IBM MQSeriesDresdner Bank DreTec, ABK Pay (TARGET), Citibank FX-Match, DreBa Netting

project Internet-/intranet portal software developmentconcept developer and technical consultanto concept development of staging-concept for application development workflow integration with Lotus Notes and MS IISo consulting for secure webserver remote administrationo process-integration for server reporting in HP Openview (IT/O)o technical consulting for internet & security technologiestechnological environment:MS NT Server, Backoffice ServerSuite, InternetInformationServer, MS Frontpage,ActiveServerPages, HP OpenView bzw. IT / O, MeasureWare,Database access (MsAccess & Oracle), Allaire ColdFusion (ApplicationServer),Netscape Serversuite

project Hosting and administration of Internet Service Providersoftware developer OMSo concept development and implementation of centralized server reporting for client statistics, securely accessible through the interneto concept development and implementation of support center for remote LAN managemento concept development and implementation for intranet-based knowledge base with site replicationo implementation of remote LAN solutions at client sites o performance of client training sessionstechnological environment:MS WinNT WS&Server, MCIS 1.0 & 2.0, MS SQL with Crystal Reports, VBA, MS Internet Information Server, MS Proxy, MS Exchange, router configurations (CISCO), MS Content Replication Server, CA ControlIT (Remotely Possible32), ISS Internet Scanner, ISS RealSecure, AltaVista Intranet Search 97b

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