-Created relationships and provided services to people, with the goal of nurturing life-skills and long-term housing goals.-Completed new intakes and documentation of incoming tenants.-Entered digital client records through Microsoft applications and ETO.-De-escalated conflicts and respond to crisis situations including emergency and overdose response.-Maintained a healthy and clean work environment by taking part in cleaning and organization duties as needed.-Worked collaboratively with external service providers including but not limited to: Housing First teams, Homecare, AHS, EPS, and other community supports.

•Promoted and delivered a variety of one on one and group workshops to prepare clients to explore, secure and maintain employment •Developed and prepared instructional materials to meet the needs of participants•Researched, developed, and enhance program curriculum to address changes in technology, the labor market or participant needs.•Maintained workshop registration and monitor participant attendance and progress•Secure, scheduled and supported sessions offered by external instructors and guests.•Prepared Laptops to be loan to participants and completed the necessary paperwork. •Worked closely with the job developer to determine client job interests

• Did some Administration work• Made Cold calls to clients• Did orientation with new clients, and Input client intake forms • Assist clients in using the computers • Helped Plan event: International Women’s Day

• Helped to coordinate a community event for women’s day• Assist teacher by photocopying, organizing files, organizing book shelf, stapling, handing out work to students • Helping students with their work, Help them use the computer and researching• Doing survey• prepared test and marked them • worked on the students report cards