With 6 years of experience, I strategically connect with the digital world to forge partnerships that drive business growth. At CloudCard, Experience of launching and managing 100 + Card products (GPR, Incentive, Gift Cards etc) Highly analytical and technically sound approach in addressing business needs. A leadership role in Card Operations, Client Account Management and Product Innovation.Areas of Expertise:Card Issuing SystemsAuthorizations and Gateway IntegrationProgram Management, Upgrades, and Processor MigrationsRisk & Fraud MonitoringCustomer Services, Technical Product Support, and Disputes ManagementI am passionate about applying the experiences I've gained in the payments industry to contribute to future successes, working closely with both internal and external stakeholders to identify new business opportunities and deliver innovative solutions.
Confidential Company
View- Website:
- cloudcardinc.com
- Employees:
- 1709
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Customer Success ManagerConfidential CompanyLahore, Pk -
Senior Manager Digital PartnershipsCloudcard Inc. Aug 2024 - PresentLahore, Punjab, Pakistan◘Strategic Partnerships: Identify, develop, and manage strategic partnerships within the digital banking and fintech ecosystems to drive growth and revenue.◘Sales Leadership: Lead the sales efforts for CloudCard's digital banking solutions, focusing on acquiring new clients and expanding relationships with existing partners.◘Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape within digital banking and financial services.◘Solution Selling: Tailor CloudCard’s digital payment solutions to meet the specific needs of partners, ensuring a customized approach that delivers value.◘Cross-functional Collaboration: Work closely with product, marketing, and operations teams to align strategies and deliver comprehensive solutions to partners.◘Client Relationship Management: Build and maintain strong relationships with key stakeholders, ensuring high levels of satisfaction and long-term collaboration.◘Revenue Growth: Achieve and exceed sales targets through effective pipeline management, negotiations, and closing deals.◘Industry Networking: Represent CloudCard at industry events, conferences, and networking opportunities to build the company’s brand and identify potential partners. -
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Client Services ManagerNextbridge Ltd. Oct 2022 - Dec 2023Dubai, United Arab Emirates◘ Built and maintained strong client relationships to ensure satisfaction with software products/services.◘ Developed customer retention and loyalty strategies, including surveys and success programs.◘ Provided support to the sales team by preparing sales presentations, reports, and proposals.◘ Collaborated with internal teams to gather necessary information and resources to facilitate the sales process.◘ Managed and trained the client services team to meet performance standards and expectations.◘ Monitored and managed the sales pipeline.◘ Conducted research on industry trends, competitors, and customer preferences to support sales strategies and identify new business opportunities.◘ Collaborated with cross-functional teams to ensure seamless communication regarding customer needs and issues. -
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Client Relations SpecialistAbacus Consulting Dec 2020 - Mar 2022Lahore, Punjab, Pakistan◘ Conducted international negotiations with potential clients in target markets. ◘ Responded promptly to follow-ups and managed client needs by providing cost-effective solutions via email, chats, and calls. ◘ Maintained client loyalty by leveraging interpersonal skills and offering quality service. ◘ Achieved sales goals through effective communication and relationship-building with clients. -
Project CoordinatorIrvinetek Jan 2019 - Dec 2020Lahore, Punjab, Pakistan◘ Successfully deployed and efficiently managed the HMIS project as a medical officer sales, collaborating with a team.◘ Delivered customized solutions to clients, promptly managed system bugs, and consistently provided innovative ideas to accelerate client success in cloud-based apps, thereby maintaining strong client relationships.◘ Enhanced proposals for existing clients, effectively presenting company services, and educated prospective clients about the company's portfolio. Conducted market research to identify new opportunities and collaborated with executives to establish strategies for pursuing those opportunities.◘ Conducted telephonic, video, and in-person interviews for QA, Sales, Marketing, and Business Development teams, achieving goals in sales and fostering team growth. -
Supply Chain InternPepsico Jul 2020 - Aug 2020Lahore, Punjab, Pakistan◘ Worked on a project titled: Formulation of regression equation to predict the impact of incoming defects, total solids, and potato variety on potato conversion and oil efficiency. -
Career Prep FellowshipAmal Academy May 2019 - Sep 2019Lahore, Pakistan◘ Successfully completed a competitive written application and interview process, being selected from over 4500 applicants for an intensive 3-month Fellowship funded by Stanford University.◘ Participated in the Amal Academy Career-Prep Fellowship, focusing on the development of professional skills, including presentation creation, client interaction, and effective communication.◘ Gained comprehensive training in key areas such as leadership, team collaboration, and problem-solving, enhancing both personal and professional growth.◘ Developed a strong foundation in workplace competencies, preparing for successful engagement in various professional settings. Skills development: Investing 150 hours in order to develop business skills (e.g., communication, leadership, problem solving, teamwork, etc.) that will help me make a deeper impact on the job
Nimra Khalid Skills
Nimra Khalid Education Details
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Master Of Science - Ms
Frequently Asked Questions about Nimra Khalid
What company does Nimra Khalid work for?
Nimra Khalid works for Confidential Company
What is Nimra Khalid's role at the current company?
Nimra Khalid's current role is Customer Success Manager.
What schools did Nimra Khalid attend?
Nimra Khalid attended University Of The Punjab.
What skills is Nimra Khalid known for?
Nimra Khalid has skills like Leadership, Team Coordination, Presentation Skills, Collaborative Problem Solving, Team Building, Research And Development, Project Work, Client Counseling, Client Relations, Sustainable Agriculture, Flowers, Client Onboarding.
Who are Nimra Khalid's colleagues?
Nimra Khalid's colleagues are Abdul Haseeb, Shahzeb Ijaz, Sumar Sohail, Junaid Ahmad, Waleed Afzal, Asad Mehmood, Shahbaz Ali.
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