Nina Ghassemi Email & Phone Number

 Negotiated contracts for city-wide business of 1500 room nights or more and meeting space along with US and Canadian Associations.  Secured annual business with a 3% rate lift Closed contracts worth over $500K Achieved quarterly goals for both Q2 and Q3 by over 40% Conducted site inspections alongside Tourism Toronto to showcase the Hotel Attended.

 Assist in soliciting new corporate clients and have secured 11 new business transient accounts Pursuing new business via telephone, local blitzing, appointments and cold calling Preparing local agreements and submitting corporate bids on MarRFP Conducting site inspections showing guestrooms, food and beverage outlets and recreation facilities.

 Built business relationships with potential and current clients Booked meeting spaces and group blocks for top accounts  Created group blocks, and made reservations upon receipt of rooming list Quoted all-event only meetings based on Residence Inn standards  Communicated daily with the Food and Beverage supervisor to coordinate menus for booked.

 Processed all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys Processed all payment types such as room charges, cash, checks, debit, or credit Processed over 145 check-outs including resolving any late and disputed charges Answered, recorded, and processed an average of 15 guest calls, messages.

Real Estate

Centre For Hospitality & Culinary Arts, Special Event Planning