Ninnette E. Nofzinger Email & Phone Number

Sales/Compliance Manager – April 2018 –Current Chicago, IL, while concurrently performing Sr. Case Analyst duties.*Manage a team of eight full-time employees.*Implementation of in-person and written training materials in both English and Spanish.*Weekly team-building and production meetings.*Quarterly International travel for continued training and development of Latin American Team.*Weekly and Monthly reports to sales for incidents and improvements.*Improved average compliance scores by 17% during the last year.*Maintain a personal monthly gross sales goal of $120,000 with a 70% close rate.

Sr. Case Analyst – April 2014 – Current Chicago, IL*Prospect and solicit financial solutions via outbound and inbound calls. *Assess customers’ needs and qualifications. *Establish new accounts and negotiate payment terms with clients. *72% Collection Rate for delinquent accounts. *Gross Sales average of $120,000 a month. *Explain IRS collection process and qualify candidates for financial programs. *Manage Latin American and United States accounts.

135 E. Hintz Rd Wheeling Il, 60090

Production Planner – January 2014– March 2014 Wheeling, IL*Oversaw the daily master production schedule for 30 machines, while concurrently performing responsibilities of Production Clerk position.Production Clerk - August 2012 – March 2014 Wheeling, IL *Compiled and recorded daily production data of raw materials for quality control purposes. *Oversaw daily production lead times, as well as prepared documents for turnaround times. *Managed labeling and staging departments for 30 separated machine processes. *Maintained machine information used for production purposes. *Designed daily production plans using Digital Media. *Compiled and recorded daily data usage of raw materials for production purposes. *Provided daily product turnaround information and lead times for orders. *Assisted various departments and customers with production changes.

Guatemala

Accounting Analyst Guatemala *Provided monthly financial reports as well as bank reconciliations. *Oversaw company funds and accounting policies. *Prepared customer and company invoices. * Managed billing documents and company assets.Accounting Analyst - Guatemala *Provided monthly financial reports as well as bank reconciliations. *Oversaw company funds and accounting policies. *Prepared customer and company invoices. * Managed billing documents and company assets.

Administrative Assistant - Guatemala *Provided customer service and managed housing loans. * Provided Profit and Loss documentation.

Business Administration

Activities and Societies:Attended school full-time, while also working full-time to fund education. Business Administration Guatemala •.

Accounting

Activities and Societies: •Accounting Title (Accounting Expert in Guatemala)