For personal reasons I stepped down from my previous role and re-located to Auckland to run a family business. Although I enjoyed the change of pace, I am now looking to return back to my professional career.I consider myself fortunate that this role has allowed me the opportunity to cultivate a hands-on approach to leadership, problem-solving and not only providing just goods and services but also a welcoming space where the community can connect, share stories, and build meaningful… Show more For personal reasons I stepped down from my previous role and re-located to Auckland to run a family business. Although I enjoyed the change of pace, I am now looking to return back to my professional career.I consider myself fortunate that this role has allowed me the opportunity to cultivate a hands-on approach to leadership, problem-solving and not only providing just goods and services but also a welcoming space where the community can connect, share stories, and build meaningful relationships. Responsibilities and Highlights: - Overseeing day-to-day operations including inventory management, logistics, and supply chain management. - Managing a roster of 6, hiring and training new staff and conducting performance reviews. - Implemented new processes and procedures to improve efficiency. - Networking and relationship management with suppliers to negotiate competitive pricing. - Managing payroll, creating weekly rosters, and other bookkeeping activities. - Performed regular financial analysis and budgeting to optimize profitability. - Staying up to date on industry trends to update stock accordingly. Show less

Provided first level, end user technical and applications support for the Commissioner’s offices’ (Auckland and Wellington).Responsibilities and Highlights:- Helped resolve department’s first and second level IT issues, escalating tickets as required to a 3rd party ICT specialist.- Conducted department’s ICT onboarding and offboarding.- Helped configure IT procedure manuals and user guides.- Played an integral part in transitioning staff into using newcloud based ECM… Show more Provided first level, end user technical and applications support for the Commissioner’s offices’ (Auckland and Wellington).Responsibilities and Highlights:- Helped resolve department’s first and second level IT issues, escalating tickets as required to a 3rd party ICT specialist.- Conducted department’s ICT onboarding and offboarding.- Helped configure IT procedure manuals and user guides.- Played an integral part in transitioning staff into using newcloud based ECM database by coordinating workshops.- Monitored OPC’s E-Learning Moodle platform as SME.- Installed and configured workstation’s, PC’s, printers, zoom meeting rooms, and managed tracking of product lifecycles.- Assigned user access through AD, Objective ECM, Zoom, Teams and Citrix. Show less

The role involved managing a membership database of over 9000 members and consulting with over 40 branches nationwide. Highlights:- Replaced outdated SQL database with a new CRM database.- Streamlined application joining process.- Automated invoicing process to incorporate XERO accounting and Stripe payment software.- Trained staff and developed procedure manuals/user guides.- Trained committee members to use CRM database as the lead SME.- Upgraded outdated… Show more The role involved managing a membership database of over 9000 members and consulting with over 40 branches nationwide. Highlights:- Replaced outdated SQL database with a new CRM database.- Streamlined application joining process.- Automated invoicing process to incorporate XERO accounting and Stripe payment software.- Trained staff and developed procedure manuals/user guides.- Trained committee members to use CRM database as the lead SME.- Upgraded outdated website and provided on-going maintenance.- Lead database workshop at 2020 National AGM.- Co-lead Membership Smartphone app project.- Published a monthly club newsletter to membership. Show less

I worked as a casual receptionist during the weekend at a local gym. I enjoyed the team culture and opportunity to socialise and meet new people.Skills attained:- Exceptional customer service and communication.- Excellent knowledge of handling clerical and administrative tasks.- Ability to maintain good relationships with a diverse range of people.- Natural ability to make great first impressions.