Collaborated with a dynamic retail team to provide excellent customer experiences.Successfully trained and managed a team of retail sales associates, earning good customer service ratings and exceeding sales objectives.Merchandising displays are meticulously maintained to maximise consumer interaction.

Managed the recruitment process, trained and mentored new hires, and provided guidance to existing team membersProvided support and guidance to managers on employee relations issues, resulting in improved employee morale and retention.Proactively addressed problems, resulting in a pleasant work atmosphere and increased team cohesiveness.

Assisted in preparing financial statements, reports, and budgets.Assisted with tax returns and compliance.Maintained financial records and general ledgers.Supported audits and internal controls.Participated in month-end and year-end closes.