Niranjan Kumar Email and Phone Number
Integrity, Customer centricity, Excellence & Innovation are my core values that define me, guiding my thoughts and actions across both my professional and personal pursuits. My purpose is to establish my organization as an industry leader through effective business strategies, collaboration among internal teams and external partners, and inspiring teams to achieve business targets.My expertise lies in Sales, Business strategy, Digital Transformation, and Channel Management. I am passionate about driving innovation and excellence within the personal loan segment while cultivating a highly motivated team, resulting in acquisitions and retention of a loyal customer base.My performances over the last two decades have led to role enhancements and recognitions, including awards for myself, my team, and our organization. I received the 'Chairman’s Award' at IDFC Bank in 2016, for launching & leading a new business vertical from scratch.In my current role at IDFC BANK, I am the National Head for Personal Loans. My responsibilities include managing and expanding a significant portfolio of personal loan products, overseeing a cross-functional team of over 180 professionals, and collaborating with internal and external stakeholders to deliver customer-centric solutions.Functional expertise: Business strategy, Sales & Business Development, Digital transformation, Innovation, Customer acquisition & retention, New Vertical launches, Channel partner management, Operational excellence, Compliance.
Idfc First Bank
View- Website:
- idfcfirstbank.com
- Employees:
- 12516
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National Head - Personal Loans ( Sales And Distribution )Idfc First BankBengaluru, Ka, In
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National Head - Personal LoansIdfc First Bank Jun 2018 - PresentIndiaI am accountable for the expansion of our personal loan portfolio from strategy through execution. This entails overseeing a team of 4 Zonal Heads and 9 Regional Heads, as well as managing dotted line reporting for 175 Relationship Managers. Additionally, I supervise 250 off-roll and 500 on-roll employees, reporting directly to the Business Head.My role includes establishing channels, recruiting talent, and formulating loan policies to drive operational excellence & I collaborate with stakeholders to deliver customer-centric solutions, create new verticals, and ensure seamless coordination among internal teams.Other focus areas include defining KPIs, establishing SLAs, and collaborating with vendors and regulatory bodies to optimize our consumer finance portfolio. As a member of policy and risk teams, I contribute to strategic discussions and recommend impactful changes in product offerings and market strategies. -
Vp Personal LoansIdfc First Bank Dec 2016 - May 2018Bengaluru, Karnataka, IndiaI established and managed the end-to-end business vertical of Personal Loans, overseeing everything from market research to customer acquisition strategies. This included leading the onboarding of channel partners nationwide, optimizing P&L payout-to-market through digital enhancements, and successfully launching a direct-to-customer channel for acquiring borrowers at low costs.
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Zonal Head – Cross Sell, Consumer Durables, Store DistributionIdfc First Bank Sep 2011 - Nov 2016Bengaluru, Karnataka, IndiaOver a period of 5 years, I had the opportunity to take up various roles, including Zonal Head for Consumer Durables (South India), Zonal Head for Store Distribution for all retail products and property services within Future Group stores, and Zonal Head for Cross-sell for Personal Loans, Business Instalment Loans, and Loan Against Property.
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Avp - Consumer Business ( Karnataka )Barclays Jan 2008 - Oct 2011BangaloreI launched the Bengaluru operations, handling everything from finding good locations to ensuring high-quality hiring, all within our budget. I created policies and ensured smooth day-to-day operations, setting a strong foundation for future growth. My main tasks included setting and reaching targets for different areas, managing our budget tightly to use resources efficiently, and inspiring teams to consistently deliver results. -
District ManagerCiti Jun 2003 - Dec 2007Bengaluru, Karnataka, IndiaI began my journey as a Relationship Manager through campus recruitment, entrusted with managing Direct Selling Agents (DSAs) and channels, overseeing Personal Loans (PL), Business Instalment Loans (BIL), Loan Against Property (LAP), and Home Loans (HL) across the Bengaluru district. I led a team of 26 employees across 4 branches.
Niranjan Kumar Education Details
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Fintech And Ai -
Marketing -
Business Administration And Management, General
Frequently Asked Questions about Niranjan Kumar
What company does Niranjan Kumar work for?
Niranjan Kumar works for Idfc First Bank
What is Niranjan Kumar's role at the current company?
Niranjan Kumar's current role is National Head - Personal loans ( sales and distribution ).
What schools did Niranjan Kumar attend?
Niranjan Kumar attended Indian Institute Of Management, Kozhikode, Pes University, New Horizon College Of Engineering.
Who are Niranjan Kumar's colleagues?
Niranjan Kumar's colleagues are Sachidanand Mahato, Rohit Gope, Pranav Nair, Sanil Kadam, Anshul Tyagi, Vishwajeet Shahi, Sujeet Kumar Suman.
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