Leading the expert team of Engineers and Quality Analysts consisting of people working across three teams in agile methodology:- MITEL INATTEND AND COLLABORATION MANAGEMENT entire product with various tech stack as C++, WPF, Java, .Net, C#, PHP, MySQL (Windows based product) - product evolution and product support- Desktop migration project (Firmware upgrade - C++, Linux)- Redirection and Configuration Service (RCS) - webportal and API supported from desktop phones across global for… Show more Leading the expert team of Engineers and Quality Analysts consisting of people working across three teams in agile methodology:- MITEL INATTEND AND COLLABORATION MANAGEMENT entire product with various tech stack as C++, WPF, Java, .Net, C#, PHP, MySQL (Windows based product) - product evolution and product support- Desktop migration project (Firmware upgrade - C++, Linux)- Redirection and Configuration Service (RCS) - webportal and API supported from desktop phones across global for configuration - PHP, Apache, AWSConsistently leading and enriching the teams to strive for success wrt above products in quality and delivery Show less

Currently leading the Engineering expert team, Business Analyst and Quality Analyst department consisting of people working across four teams in agile methodology(SAFE/Tribe) as below: - Leisure Sales Platform(Backend) for rail, flights, hotel and Insurance (Technology C++, Linux, CI/CD, Oracle Database, test automation, specification building, customer support)- API development (Technology Java, Spring Boot, Hibernate, Kafka, CI/CD, Oracle Database, test automation, specification… Show more Currently leading the Engineering expert team, Business Analyst and Quality Analyst department consisting of people working across four teams in agile methodology(SAFE/Tribe) as below: - Leisure Sales Platform(Backend) for rail, flights, hotel and Insurance (Technology C++, Linux, CI/CD, Oracle Database, test automation, specification building, customer support)- API development (Technology Java, Spring Boot, Hibernate, Kafka, CI/CD, Oracle Database, test automation, specification building, customer support)- Mail Parser development (Technology Java, Spring Boot, Hibernate, CI/CD, Maria DB, test automation, specification building, customer support, in the process of migration to Azure cloud)- Mobile Backend development (Technology C++, Linux, Hibernate, CI/CD, Oracle Database, test automation, specification building, customer support) Show less

Next Generation Intelligent Platform, Middleware - Application platformR&R: Lead 15 member platform customer support team involved in developing C++ based distributed system platform providing messaging, logging, timer, data distribution, naming, load balancing monitoring services and resolving critical site issues, SIP components, SS7 components, maintaining good proactive communication with the customer throughout  E2E project delivery responsibility for production version… Show more Next Generation Intelligent Platform, Middleware - Application platformR&R: Lead 15 member platform customer support team involved in developing C++ based distributed system platform providing messaging, logging, timer, data distribution, naming, load balancing monitoring services and resolving critical site issues, SIP components, SS7 components, maintaining good proactive communication with the customer throughout  E2E project delivery responsibility for production version of enhanced network intelligent platform software Organizing team building, competency development plan for team members and appraisal feedback to team members Involved in requirements collection, requirements specification, design specification and high-level design, stakeholder negotiations Resolving interdependencies and providing upfront design of critical artifacts such as interface design, database schema design and configuration design  Story brainstorms involving explaining the requirements and design rationale to developers and test members Code reviews, issue resolution, pre-signoff approvals of the developed code Ensuring adherence to systems and processes Maintaining high motivation levels and creating shared vision in the team Rich onsite experiences working with Chinese leaders and product development teams at Huawei Headquarters, Shenzhen, China Show less

R&R: Lead a team of 16 members in taking over end-to-end ownership of the platform from headquarters. The takeover involved understanding of the product, its customer usage scenarios, design decisions on which the product was based, critical issues faced and how they were resolved Designed event-based monitoring service which is low on network traffic yet meets the requirement of almost real-time detection for processes running on a unix server Designed and developed a… Show more R&R: Lead a team of 16 members in taking over end-to-end ownership of the platform from headquarters. The takeover involved understanding of the product, its customer usage scenarios, design decisions on which the product was based, critical issues faced and how they were resolved Designed event-based monitoring service which is low on network traffic yet meets the requirement of almost real-time detection for processes running on a unix server Designed and developed a distributed service management system for managing platform services Understanding and maintaining the code for several versions of the system and guiding team members to fix issues and reviewing the same to ensure that there are no bug leaks to customer site Taking up several technical enhancements to the product such as performance improvement, fixing design issues and improving maintainability through code re-factoring Code reviews, customer issue resolution Played the role of high efficient interface member in collecting and confirming solution to customer requirements Traveled to Shenzhen and Nanjing for critical production support and provided high quality support in resolving all the customer issues under high pressure, such as production software upgrade for customers like Brazil TeleSIP (Biggest distributed platform - software for 2014 football world cup), Telefonica O2 production site -Germany , TeleKom South Africa to mention a few E2E project delivery responsibility for production version of software Organizing team building, competency development plan for team members and appraisal feedback to team members Show less

R&R:Project: Enhanced Network Intelligent platform (ENIP) Designed several CLI and interactive tools for development environments using Core platform. Involved in the redesign, development and delivery of high quality of distributed service management system which is based on agent-center pattern and ensured high availability Provided customer support and upgrade of production software support Mentor for service management module within the platform

Delivered redesigned/re-engineered Service Management Module for Enhanced Network Intelligent Platform which is more scalable and maintainable.

As a new professional engineer, delivered couple of requirements on C++ modules and Lotus Notes Database. C++ module: Programs responsible for processing and formatting global IBM HR data, which are source for many applications such as bluepages and e-business. UNIX module: Many scripts which are responsible for the formatting and processing of global IBM HR data Certified in QPACE (Quality Process Awareness and Competency Evaluation) and IGSDF(IBM Global Solution Delivery… Show more As a new professional engineer, delivered couple of requirements on C++ modules and Lotus Notes Database. C++ module: Programs responsible for processing and formatting global IBM HR data, which are source for many applications such as bluepages and e-business. UNIX module: Many scripts which are responsible for the formatting and processing of global IBM HR data Certified in QPACE (Quality Process Awareness and Competency Evaluation) and IGSDF(IBM Global Solution Delivery Framework) concerned toImprove delivery excellence Implement worldwide consistency in delivery Improve competitiveness through efficient delivery  Active team member in the project and team building activities. Actively participated in IMPRINT and IBM CLUB cultural activities and awarded for the same. Show less