Niranjan Khandelwal Email & Phone Number

Jaipur, Rj, In

Jaipur, Rajasthan, India

1. **Client Interaction and Requirement Gathering:** - Act as the primary point of contact for clients, conducting daily interactions to understand their concerns and gather project requirements effectively. - Collaborate closely with clients to ensure a thorough understanding of their needs and expectations, facilitating smooth communication between clients and development teams.2. **Development Oversight:** - Provide clear and comprehensive understanding of new requirements to developers, ensuring accurate implementation and timely delivery of solutions. - Actively participate in the development process, offering support and guidance to the team to address any challenges or roadblocks encountered during project execution.3. **Single Point of Contact (SPOC) for Engineering Team:** - Serve as the SPOC for the engineering team, analyzing customer requirements and reported bugs to provide clear understanding to developers. - Review changes made by developers, ensuring alignment with project objectives and customer expectations, while actively managing and resolving any issues that arise.4. **Response Management:** - Efficiently manage client responses and inquiries, providing timely and satisfactory resolutions to ensure client satisfaction and maintain positive relationships.5. **Data Migration:** - Lead the migration of customer data from legacy systems to our system, collaborating with clients to discuss migration approaches and providing demonstrations to showcase the capabilities of the new system. - Oversee the execution of the migration plan, ensuring smooth transition of data while addressing any challenges or concerns raised by clients.

India

Analyzed business processes, identifying inefficiencies and documenting current practices for improvement.Implemented Jenkins for ODI deployment automation and integration, enhancing deployment processes and ensuring seamless integration across systems.Ensured timely completion of Request for IT Services (RITMs) and Change Requests, adhering to established timelines and project requirements.Collaborated with stakeholders and clients to model and document project goals, ensuring transparent communication and meeting deadlines with a 98% success rate.

Bengaluru, Karnataka, India

Jaipur, Rajasthan, India