Nirav Shah

Nirav Shah Email and Phone Number

Production Support Senior Analyst (AVP) - Citibank @ Citi
new york, new york, united states
Nirav Shah's Location
Sydney, New South Wales, Australia, Australia
Nirav Shah's Contact Details

Nirav Shah work email

Nirav Shah personal email

About Nirav Shah

Experienced Technical Lead with a demonstrated history of working in the Information Technology and services industry. Skilled in ITIL, Project Management, Unix, Adobe Analytics, and Adobe AEM.

Nirav Shah's Current Company Details
Citi

Citi

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Production Support Senior Analyst (AVP) - Citibank
new york, new york, united states
Website:
citigroup.com
Employees:
201877
Nirav Shah Work Experience Details
  • Citi
    Avp
    Citi Sep 2023 - Present
    Sydney, New South Wales, Australia
  • Citi
    Avp
    Citi Sep 2023 - Present
    Sydney, New South Wales, Australia
  • Asx
    Technical Analyst
    Asx Jul 2023 - Nov 2023
    Sydney, New South Wales, Australia
  • Tata Consultancy Services
    Technical Lead (Banking & Financial Services)
    Tata Consultancy Services Feb 2017 - Jun 2023
    Pune Area, India
    - Associated with Barclays Bank Plc.- Managing Project work and providing technical guidance to the team for the Design, Development and delivery of products and services.- Leading the technical implementation and functions as a point of escalation for resolution of technical matters.- Coordinate with multiple resources efficiently and effectively throughout the development lifecycle so as to ensure that the projects are completed on time, meet requirements, are implemented accurately and the full impact is understood by the business owner.- Interacting with Client/Business users on operational aspects of project related to solution/service delivery.- Ensuring quality of requirement analysis, design, development and overall solutions and services being delivered.- Monitoring the progress of the project work against plan and managing its scope, schedule, effort and quality.- Providing support and guidance to the team in achieving team's and professional goals- Raising a defect for any bug detected or any enhancement/change request in the existing application process to Development team and following up till its implementation.- Participating in user acceptance testing and testing of new system functionality.- Providing regular updates to the IT application users/stake holders across different region in case of an outage and work in collaboration with different team to minimize the impact of the outage.- Actively involved in the Disaster Recovery/QMW activities for the supported applications. Co-ordinate with different teams/departments for the successful completion of these events.
  • Barclays
    Senior Support Specialist
    Barclays Sep 2012 - Jan 2017
    Pune Area, India
    - Providing L2 Application support to the Business Team for their day to day problems related to the Adobe CQ5(AEM) applications.- Raising a defect for any bug detected or any enhancement/change request in the existing application process to Development team and following up till its implementation.- Actively involved in the Disaster Recovery/QMW activities for the supported applications. Co-ordinate with different teams/business areas for the successful completion of these events.- Serve as a single point of contact for service delivery- Manages all delivery communications.- Ensure regular reporting on service delivery performance - Review service line performance (overall view) and devise - - improvement plans as required- Responsible for service quality, service delivery performance and drives service excellence- Define, Own Service/Quality Improvement plan- Lead discussions on operational Issues & ensure resolution of issues
  • Barclays
    Senior System Support Analyst
    Barclays Sep 2008 - Aug 2012
    Singapore
    - Unix System engineer with 9+ years of experience specializing in Solaris and Linux. - Extensive knowledge of installing, configuring, maintaining and upgrading of Solaris, Linux in the large scale environments.- Administration activities like capacity planning, performance management, troubleshooting, problem determination and resolution.- Providing Technical Solution leadership in areas of SUN and Redhat Linux Servers.- Installation, Configuration, Administration and Troubleshooting of large heterogeneous Solaris/Linux infrastructure. Implementing servers - Sun Solaris 10 on Sunfire T series, M series, V series servers using Jumpstart method, VMWare/RedHat Linux deployments on HP servers for equities trading,fixed income divisions in APAC, EMEA and AMER regions.- Implementing new solutions, participating in transition and transformation projects meeting time and cost goals by working with multidisciplinary teams as well as Vendors.- Providing Solaris/Linux Server support using Veritas Cluster & Veritas Volume Management skills.

Nirav Shah Education Details

Frequently Asked Questions about Nirav Shah

What company does Nirav Shah work for?

Nirav Shah works for Citi

What is Nirav Shah's role at the current company?

Nirav Shah's current role is Production Support Senior Analyst (AVP) - Citibank.

What is Nirav Shah's email address?

Nirav Shah's email address is ni****@****ail.com

What schools did Nirav Shah attend?

Nirav Shah attended Symbiosis Centre For Distance Learning, Karnataka State Open University, Msbte (Maharashtra State Board Of Technical Education).

Who are Nirav Shah's colleagues?

Nirav Shah's colleagues are William Kulikowski, Debbie Hope, Radhika Das, Amit Dhoot, Frm, Cams, Arati Pillay, Jatin Popat, Yuanliu Hu.

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