Nirav G. Email & Phone Number

New York, Ny, Us

New York, Ny, Us

• Head Global Technology R&D and Network Operations for a Clinical Cloud SaaS platform with 100+ integrated products and services, ensuring compliance with rigorous regulatory requirements and protocols.• Led strategic initiatives that helped scale the platform to support over 30,000 clinical trials and 10 million participants worldwide, including the largest and most complex global clinical studies such as top COVID-19 trials.• Established SMARTOPS, an advanced end to end automated system for comprehensive observability, telemetry, real-time monitoring, and application performance management.• Spearheaded the development and management of scalable data engineering pipelines to process high-volume datasets from diverse sources, facilitating the seamless ingestion, transformation, and analysis of complex clinical data. Enabled real-time actionable intelligence, optimizing performance, and driving business outcomes through advanced data analytics.• Led R&D and Engineering teams to design and deliver AI/ML-powered solutions for predictive analytics, providing real-time insights into operational metrics, future trends, and performance indicators.• Designed and deployed generative AI models to automate and streamline operational processes, reducing manual intervention and improving overall efficiency by 50%. These AI-driven innovations transformed resource management, decision-making processes, thereby enhancing operations at scale.• Managed customer engagement, technical enablement, and delivery for successful onboarding of clients onto the Medidata Rave Clinical Cloud Unified Platform.• Acted as a strategic advisor to customers by aligning processes with industry best practices for clinical technology utilization, driving improvements in efficiency, user experience, and platform scalability.• Engaged with C-suite executives and key stakeholders to communicate technical updates, provide data-driven insights, and deliver actionable recommendations

New York, Ny, Us

• Built and led a cross-functional onshore-offshore team of QA engineers and analysts, ensuring effective collaboration and alignment between global teams to meet project deadlines and quality standards.• Directed the entire development life cycle, from requirements gathering to post-release validation, implementing comprehensive test engineering strategies that ensured robust system functionality, performance, and capacity at scale.• Developed and optimized automated testing frameworks, reducing manual testing efforts by 40% and accelerating product release cycles.• Spearheaded the testing and validation of high-traffic online ad exchange platforms, ensuring system stability and data integrity under peak load conditions.• Collaborated closely with product management and development teams to ensure timely and smooth releases, proactively identifying and mitigating risks through rigorous testing and defect tracking.• Improved release quality and minimized production defects by establishing new testing protocols, leading to a 30% reduction in post-release bugs.• Introduced performance benchmarking and stress testing methodologies, enabling the platform to scale effectively under increased demand, contributing to overall business growth.

Toronto, Ontario, Ca

• Established and led a Center of Excellence (CoE) focused on driving innovation, best practices, and continuous improvement within the QA and development teams, resulting in a 200% improvement in user satisfaction through enhanced quality and faster delivery of software solutions.• Directed multiple cross-functional teams in the design, development, and launch of a next-generation service-based application that modernized the company's core business processes, improving scalability and performance while reducing operational bottlenecks.• Led the end-to-end management of the software development life cycle (SDLC) and release processes, implementing rigorous quality standards and best practices to ensure flawless execution, which significantly reduced product defects and post-launch issues by 30%.• Collaborated with product management, engineering, and business stakeholders to align technical delivery with business goals, ensuring timely and successful deployment of mission-critical applications.• Spearheaded the adoption of agile methodologies, improving team efficiency and adaptability, while reducing development cycle times by 25%.• Pioneered the automation of key testing processes, cutting manual testing efforts by 50% and enabling faster, more reliable releases.• Drove the implementation of real-time user feedback mechanisms, allowing for rapid identification of quality issues and contributing to a measurable increase in customer satisfaction and operational performance.

Dallas, Tx, Us

• Led and coordinated a distributed team of onshore and offshore analysts and testers, managing the seamless execution of quality assurance processes across geographically dispersed teams to ensure high-quality software releases for critical enterprise applications.• Managed end-to-end integrated test lab environments for testing large-scale CRM and ERP systems, ensuring robust integration between platforms, scalability, and compliance with business requirements.• Authored comprehensive system design and capacity plans, establishing detailed testing frameworks for validating the performance and reliability of CRM and ERP applications under a variety of load conditions, ensuring the systems could handle increasing customer and operational demands.• Led manual and automated testing efforts to ensure full coverage of system functionality, performance benchmarks, and data integrity, identifying key defects early in the development cycle and reducing production issues by 25%.• Spearheaded the development of automation scripts to streamline repetitive testing tasks, reducing manual effort by 40% and increasing overall testing efficiency.• Collaborated closely with developers, product managers, and business stakeholders to align testing processes with evolving project requirements, proactively identifying risks and potential bottlenecks before they impacted production.• Established key performance indicators (KPIs) for QA processes, regularly monitoring and reporting on test execution progress, system stability, and issue resolution, contributing to significant improvements in delivery timelines and product quality.• Played a critical role in supporting the deployment of major system upgrades, ensuring that functionality, performance, and data integrity were thoroughly tested, validated, and optimized before going live.

• Conducted R&D on acoustography technology, a cutting-edge imaging technique using high-frequency sound waves for non-invasive diagnostics. Collaborated with senior engineers to explore its potential applications in medical, industrial and defense sectors, contributing to innovative developments in this emerging field.• Actively involved in the design and development of software solutions using Visual Basic (VB) and C++, creating tools and applications to support and advance the acoustography research. Worked closely with research teams to integrate technical capabilities into the software, enhancing the accuracy and functionality of the technology.• Engaged in extensive testing activities, including both manual and automated testing, to validate the performance and reliability of the software. Focused on ensuring that the applications met stringent standards for precision and usability in the context of acoustography and other related technologies.• Participated in the full software development life cycle (SDLC), from requirement gathering to deployment, ensuring that all components of the software were thoroughly tested and optimized for peak performance in real-world applications.• Contributed to debugging and troubleshooting efforts, collaborating with cross-functional teams to identify software bugs, optimize code performance, and deliver high-quality software solutions that supported ongoing R&D initiatives.

Web development and focused on HV Switchgear

Master Of Science - Ms, Electrical & Computers Engineering

Bachelor Of Engineering - Be, Electrical And Electronics Engineering